The hotel itself just feels like it could do with 'sprucing up'. Torn wallpaper and well worn furniture. That said, it is clean and tidy. It is budget accommodation though and this needs to be taken into account. What I did find unacceptable however was the lack or organisation of guests. EG. My husband and I were there to see... More

A dated 1960’s/1970’s compact high-rise hotel needing a massive investment. Operating in receivership, or was it administration, can’t remember, there is a statutory notice on the wall giving details. Many hotels are in this financial limbo for long periods and are often better for it. Mid week the clientele seemed mainly low budget contract workers. Staff seem to be battling... More

The hotel is a bit dated, rooms are basic but ok if you just want somewhere to crash, the Walls are thin and you can easily hear adjoining rooms & what they are discussing etc. Breakfast was reasonable, staff were friendly. The problem is that the hotel accepts stag parties and ultimately there will be boisterous beered up lads rolling... More

I was one of the few people who stayed over the christmas period to visit friends and family and once again found the hotel to be be fine for the price I paid. Staff were once again friendly and the secure car park round the back very handy. Yes its faded, but the room was fine, the bathroom clean and... More

i recently stayed here at the weekend with my husband for a night out at Newcasle can i just say ignore the bad reviews! Yes the decor is outdated but lets face it you dont go to a hotel to sit and look at the wallpaper! staff were very helpful and polite.. May i add its was immaculate and im... More

This is a £20 hotel, I was one of about 5 other people checked in to what used to be a quality hotel. By staying here, you seem to be subsidising the cost of having security watching the property. It is clean, and functional, but don't think you're getting a discount. It needs a complete rebuild. Tv is an old,... More

Went on a lads weekend to Newcastle last weekend and was pretty nervous as I booked it on behalf of the group and read some of the reviews on here! But it was fine - it wasn't the Ritz but then we weren't paying for the Ritz! - good base to get out into town, reasonably priced. We weren't in... More

Stayed here in December 2011. The outside of the building is reminiscent of a Eastern European block building, uninviting and in need of some attention, not least of all the leaves sweeping from the front carpark which as the hotel is on an incline to the reception makes it a hazard in wet weather. On arrival we were met with... More

All I have to say is negative about the hotel it's self, the whole hotel was dated, run down, smelly, damp everywhere. If I'd had enough money to just leave and go elsewhere I would have! It was pretty bad. I wouldn't stay here again, if I knew it was going to be like this I wouldn't have booked it.... More