Stayed in Dec 11 on a £120 dinner and room deal: had good room with habour view and meal was good: would say that hotel more suited to older customer: Ideal for w/end away in relaxed hotel.
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- The Christchurch Harbour Hotel

Stayed in Dec 11 on a £120 dinner and room deal: had good room with habour view and meal was good: would say that hotel more suited to older customer: Ideal for w/end away in relaxed hotel.
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Thank you for your recent review of our hotel, restaurant and spa. I am delighted to read that you enjoyed your stay. We look forward to welcoming you back soon.
Kind regards
Thomas Huber
General Manager
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I spent a weekend SPA break at the Christchurch Harbour Hotel which was one of the best experience I have ever had! The stay was a xmas gift from my boyfriend and included one night stay at the hotel, 3 course dinner and a breakfast and an hour of SPA treatment each. The food was absolutely amazing, dinner was served...
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Thank you so much for taking the time to review our Hotel on this site, we appreciate all feedback and are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.
Thomas Huber
General Manager
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2 years ago, my boyfriend and I had an amazing experience at the Christchurch Harbour Hotel and I wrote a rave review on here based on that experience. We had no hesitation in booking again last week for a last minute one night getaway as we'd had such a good time.
I'm afraid to say we were quite disappointed this...
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Firstly I would like to thank you for taking the time to write such a thorough review – we really do take note of all points raised and learn, grow and improve as a result. I am so sorry to hear that overall you were fairly disappointed, but am pleased to read the positives in here too. I would love...
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We stayed with my brother and his wife for one night on a visit to Christchurch to celebrate my uncle's 90th birthday. We knew the hotel quite well under its previous ownership and name (Avonmouth) as we lived and worked in the area for many years up to the 1980s. This however was our first stay after the reburbishment and...
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I’m thrilled to read that, as your first visit to the hotel since its refurbishment, you enjoyed your stay – we are extremely lucky to sit in such an incredible location and I’m glad that you took the time to revisit the surrounding areas. As with all of our guests, we always try to resolve any inconveniences, and in this...
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I had a wonderful treat on the 2 January 2012 we stayed in a sea facing room on the corner with 3 windows all of which had a beautiful view. The bed was amazingly compfy, shower was gorgeous with really great lighting in the bathroom. Our meal was of a very high standard and even though I am allergic to...
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Thank you for your recent review of our hotel, restaurant and spa. I am delighted to read that you enjoyed your stay, and hope that you had a wonderful Birthday. We look forward to welcoming you back for the next one.
Kind regards
Thomas Huber
General Manager
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My family booked for a celebration evening meal. The whole meal was very disappointing. It was more like reheated lunch food. After writing a polite email to the Manager had no reply and since reading this I know I will not get one
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I’d like to sincerely apologise for not responding to your initial email. I pride myself on personally responding to all guests emails and letters, however on this occasion I’m afraid your email did not reach me. I am sorry to hear that you were disappointed, especially since it was a celebration meal. I would like to speak with you personally...
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This is a potentially great hotel, in a superb location, which is being let down by poor management in its lack of attention to details, which should not happen in a hotel of this calibre. We have been using this hotel fairly regularly for 5 years, and there has been a gradual drop in standards in this time, more rapidly...
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As mentioned before the bedrooms are overwhelmingly hot even with the radiator turned off. The lighting in the room was very poor and even worse in the bathroom, impossible for putting on makeup.
We booked a three night New year package with friends and although the setting is perfect sadly nothing else lived up to the claims of the deal....
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Thank you for your recent review of your New Year’s stay. I am sorry to read that you felt disappointed. I would like the opportunity to talk through your experience since we’ve had great feedback from the new years package. Please contact me personally to discuss your stay.
I look forward speaking to you.
Kind regards
Thomas Huber
General Manager
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I took my wife here for our anniversary,staying on the 29th Dec. We only live around the corner but just fancied a chill out night away. We were greeted immediately as we drove in by a helpful concierge who took our bags and car keys and dealt with parking the car as it was busy due to a wedding. The...
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I am pleased you had such a great experience, thank you for taking the time to write this review.
We look forward to welcome you back in the near future, especially since you just around the corner.
Kind regards
Thomas Huber
General Manager
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My husband and I booked one nights bed breakfast and evening meal in a bronze room. Check in was fine we did t leave creditcard details, said we would pay as we go. On reaching our room we spent a few minutes trying to work out how to switch the lights on as the electronic key slot was well hidden....
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