The hotel staff were friendly and helpful on our arrival and throughout our visit. Our room was large, airy, clean and comfortable. The en-suite was a good size with large towels and good quality toiletries provided. The hotel is located close to the centre of the town and near to the river and some pleasant walks. Our room was overlooking... More

We had our wedding here on 25/05/2013 and it was the most amazing day ! We got married in the pavilion which has been renovated and it was amazing very shabby chic all neutral and just amazing ! Karen Nicole and the team were great the food was fab. The location of the hotel is perfect I had my family... More

I was disappointed to find out that the card that I gave to them to reserve the room that night had funds claimed from it, even though I paid for the room the next day on a different card. This meant over £100 was unavailable for me to use over the bank holiday weekend. They specifically said that night, that... More

Having found the Kings Arms through Trip Advisor i was fairly hopeful that all would be well and I was not let down. From the initial contact with the hotel, when booking the room, to each contact with staff when we were there we were treated with total professional courtesy. When making my booking it also proves that whilst discount... More

The ONLY place to stay for the Food Festival....it all happens within a few steps of the front door....brilliant location. Staff were friendly, helpful, and professional...nothing was too much trouble. We stayed just the one night and had three loft rooms...although previous reviews state that they are small, we found them absolutely fine, can only imagine the rest of the... More

Lovely hotel for a weekend break, with some fabulous staff, great decor and pretty good food. Stay clear of the front bedrooms unless you are deaf, as the lack of soundproofing feels like you're sleeping on the road. Lovely rooms, great common parts, excellent position, highly highly recommended!

We have stayed here a few times and the rooms are very nice and clean with good showers and amenities.It did seem very noisy in the morning this time but maybe that was because it was a bank holiday! The breakfast was ok, but my husbands full English was very disappointing. hard bacon and rock hard fried bread with quite... More

This hotel is situated right in the heart of Christchurch: overlooking a lovely green, and the ruins of an old Norman house and keep (excellent for a wander). Parking is right outside the hotel (although there isn't much space this doesn't seem to be an issue, and the staff were more than happy to help manoeuvre cars around!) the hotel... More

My husband hails from Dorset, but i'd never been to Christchurch, and in truth I booked the Kings Arms because it was a good location to meet up with the in-laws. Parking is more like practiced abandonment, space is at a premium but that's not your problem, magically your keys are handed over along with any worries. You can always... More