We stayed for one night as we were travelling on for a cruise holiday the following day. The food was so bad it made both my wife and I ill for a couple of days that nearly ruined the holiday. The room was supposed to be the best they had it was disgusting dirty smelly and small. I would not... more

DO NOT STAY HERE. I would NOT recommend this hotel to anyone. It cost £86 per person, B&B for this 2 star hotel and the Bed was incredibly uncomfortable, the room smelt of damp, noise travelled unacceptably and the breakfast was inedible. The 'target' market for this hotel appeared to be in the region of 70+ years old and I... more

We stayed at The Cloud hotel for 5 nights from 5th July to 10th July. The four of us had a most enjoyable stay. The staff and owner made us very welcome and there were some very nice touches such as complimentary tea or coffee on arrival and a complimentary welcome drink with Avril (the owner) before dinner on the... more

Nice location but for the price (our room was £86 per person per night for B&B) it really is extremely expensive. The room was cramped, dated and the bed wasn't very comfortable (it had an old sprung mattress). For that price I would expect an awful lot better, indeed you're entitled to expect genuine 4/5 star accomodation and this isn't... more

stopped at the cloud hotel 6-9th sept 08 . stayed in a foorest view romm with a great view . the hotel is in a handy location for the new forrest and dorset etc. the room was spotlessly clean and had all the usual things you need tea coffee making facilities hair dryer etc .the staff without exception all went... more

My husband and I spent two nights at The Cloud Hotel in mid April. Having read earlier reviews, our expectations were high. We paid £72pppn for B&B with a 'garden view' room. The view was a disappointment as the window looked over the backyard and kitchen bins rather than anything green. The bedroom was of a reasonable size, bathroom a... more

Just passed a lovely birthday weekend here on the 3 for2 nights winter offering. Staff were very friendly, polite and helpful from arrival to departure, and the owner was very much in evidence to ensure standards. The most impressive feature was the total clenliness, even in dark corners, and excellent standard of deors, whilst still being homely. Loved the 3... more

It was the second time that we had been to this hotel and this trip was as good as the first. We had our mother and sister with us this time. We had paid extra for the superior rooms with views out over the forest - the New Forest ponies come right up to the hotel's front door. Our two... more

Don't even think about coming here for a meal if you have children. I was told by the waitress that "we have older guests here who wouldn't appreciate a baby in the restaurant". I was absolutely appalled - I have never come across this attitude before. They lost out on our custom and I certainly won't be going there ever... more