We booked to stay for 2 nights and specified a front facing room based on advice from previous reviews. Shown to our room and found it cold and distinctly grubby. The en-suite bathroom was bitterly cold, with no heat coming from the radiator. The maintenance man explained that we wouldn't have heat unless all rooms on the corridor were running... More

Went in recentley for lunch - and left ! The place looked desolate dark and dismal. We found it difficult to find anyone to serve us and finally after remaining to have a coffee was served a pot of very dark thick liquid. This place needs tender loving care. More

Dropped in for lunch on Saturday and found the placer to be run down and dirty. Sat in the bar area and ordered sandwiches, the table had not been cleared from previous guests. Had to ask for this to be cleared and when it eventually was had to call the man back and ask him to wipe it down as... More

Was booked in by my company whilst on a course, found it be be in need of a refurb BADLY. Bedroom was ok although bathroom was looking very weary. The coating on the bath was flaking off and the toilet roll holder was hanging off the wall. The shower was okThe lights in the bedroom were all energy saving which... More

We stayed at the beverely arms just for a couple of days away, my friend reccomended it but you get what you pay for, we thought by the pictures it look good value for money but when we got there and the room was awfull! the only clean thing was the towels,the room smelt like sick there was a strong... More

Arrived to find blocked drains in car park and a very bad eggy smell in the entrance, staff were ok but a little half hearted and none plussed. Car park full at 16.30 but seemed it was being used by locals to visit the shops as after sitting there 10 mins people did go and arrive, odd as thought it... More

Stayed here January 2012, this hotel has plenty going for it but is badly let down by the quality of the rooms, the location of the hotel is fantastic, all the staff were very helpful and polite, the restaurant was good and breakfast was freshly cooked, however the state of the rooms leaves a lot to be desired. Our room... More

Despite the reviews we booked into the Brook Beverley Arms for an overnight stay to visit our daughter and some friends. My husband has MS, with limited mobility, and the staff were very accommodating. Our room was fine (although an armchair in place of one of the desk chairs would be better for watching TV), comfortable and clean and although... More

I stayed here in February 2011 while on a works course. the hotel itself was ok and the staff were helpful enough but i felt it lacked a few things that would have made it more ideal (please also note that my boss chose this hotel on my behalf as he had previously satyed there). I though that the main... More