We recently stayed here for 1 night, which I am happy to say was all. On arrival we tried to ring the hotel, and knock on the door for nearly 3 hours! In fact we were just about to find somewhere else, when the door was answered, the decor of the hotel, is dated, and has a smell to it... More

We have just returned from a long weekend staying at this hotel with Opal holidays. The staff were excellent, nothing too much trouble. All meals, table service which is good, excellent choice at all meal times. Good entertainment in the evenings. Situated in a good position on the esplanade close to town and beach. Would stay again at this hotel

We were a group of 42 on a 4 night holiday,the welcome we had at the Norfolk was really good,luggage delivered to rooms quickly,absolutely spotless rooms with comfortable clean beds,a very pleasant dining room with charming staff and from dinner on our first day to breakfast on the last a varied menu and beautifully cooked food.Would definitely want to stay... More

We stayed at the Norfolk hotel as part of a group traveling with Copelands 15.04.13 to 19.04.13. We were greeted by Sue the hotel manager who was very pleasant and friendly. Our room was decorated to a modern standard, clean and warm. The food was brilliant and plenty of it and the staff working in the dining room were very... More

I stayed at the hotel Norfolk the room was warm and comfortable the food was lovely the staff were very warm and friendly i would definalty stay again. they put on good entertainment every night and the bed was comfortable the best night sleep i have had for years . the staff especialy sue were really helpfull thank you for... More

We had a great weekend stay at the norfolk hotel, could'nt find fault at all room clean and warm [ cold weather ] lift a big plus. staff are a credit to sue. dietry needs catered for well . would definately stay again.

We have just returned from a 3 night stay and it has been most enjoyable to say the least. Our coach was greeted by the Manageress Sue who greeted us with tea/coffee and cakes after our long journey. Our room was on the top floor and had a beautiful sea view with a double and single bed. The shower was... More

The staff were wonderful. The food was lovely and hot (except the ice cream of course) and sufficient. We had a lovely Turkey and Tinsel experience.. Even got a present from Santa. Will go again. thank you

Stayed last weekend at this hotel and had a fab time. Hotel very clean, food excellent and all served hot by fab waiters. Sue and staff all very friendly and we could not have asked for more. Kitchen staff were very busy and could be seen working when the door was open. We stayed in the front of the hotel... More