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Stop Inn Newcastle Under Lyme


Liverpool Rd | (formerly Comfort Inn), Newcastle-under-Lyme ST5 9DX, England
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Reviews you can trust

86% Do not recommend
2.0 of 5 stars 22 reviews
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All (22)
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[ Date ] [ Rating ]
Awful
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1 of 5 stars
hampshire
20 Oct 2008 | Trip type: Couples
1/1 found this review helpful

Myself and my partner stayed at the Stop Inn this weekend and I have to say I was very disappointed. I must say that the hotel looks a lot different on the website, it looks lovely. But this is not the case in real life: When we first arrived the reception looked lovely – the only place in the hotel... more

Management response from
samantha hall, manager

hi i have just been reading through some of the reviews on here, and i agree with what some people are saying however this company went bump in april, and i have just bought it and i am the new owner, and i spending £1000's on doing the place up and making it more modern.

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4 of 5 stars
Fife, Scotland
13 Jul 2008

I booked this hotel for my boyfriends 21st birthday. I deceided this was a good idea because it was near Alton Towers. At first I was dreading this holiday away due to the comments on this page but thought we would try it for yourselves. To my surprise the hotel wasnt that bad compaired to the horrible reviews! The staff... more

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1 of 5 stars
Leeds
30 Jun 2008 | Trip type: Couples

FILTHY, DIRTY, GRUBBY HOLE I have stayed in some very basic hotels in my time but at least they were clean. This place is terrible. As you arrive from the outside there was rubbish everywhere and the place is in a state of disrepair. We thought the inside would at least be ok... we were wrong! The room must not... more

Awful!
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1 of 5 stars
Scotland
18 Jun 2008

Booked this hotel through a travel company for a school trip to Alton Towers. Looked good on the website and is listed as 3*. In short, it stinks, is filthy, in a state of major disrepair and had I not had 38 pupils and 4 staff to get back to scotland the next day we'd have left straight away. I... more

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1 of 5 stars
u.k
17 Jun 2008 | Trip type: Couples

DONT STAY HERE WE CHECKED OUT!!!! I booked a weekend away to go to Alton Towers with my wife though Superbreak. This was the hotel that was the two nights accomadation. All can i say why didnt i read this before i went. The hotel is a [--]. It was stated as 3 Star...... what 30 years ago maybe. It... more

Oh my God!
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1 of 5 stars
Maryport,England
16 Jun 2008 | Trip type: Couples

Booked the stop inn for a short two night stay with the wife. Stayed for about two minuets. the hotel is very dated and scruffy, the rooms were terrable and the car park was covered in bits of glass. To be fair the woman on reseption was very understanding and helpfull and gave us a full refund. I got the... more

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1 of 5 stars
dorset
31 May 2008

well. arrived at 6 pm, carpark grass nearly as tall as car. thought what have i done but went in any way. smelt like old peoples home but still got room key. when we got too room ther was cobwebs hanging from ceiling, toilet was held together with glue, skirtings covered in dust and smelt of stale smoke, and ashtray... more

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4 of 5 stars
Hampshire
13 May 2008 | Trip type: Couples

I booked this hotel for one night on Wed 23rd April fairly last minute through laterooms for £30. This price included breakfast for myself and my partner and was an ideal place to stay on our short break to Alton Towers, Stone and Warwick. I was a little dubious as this was a lot cheaper than other hotels, but booked... more

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2 of 5 stars
Plymouth, England
17 Apr 2008 | Trip type: Family

Travelled with my son for a trip to Alton Towers and stayed one night as an alternative to Travelodge who wanted over £50 for just the room whereas Stop Inn were £40 with a cooked breakfast thrown in. Having read recent reviews, I nearly cancelled but found the stay just about ok. The main issue was that the room, whilst... more

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1 of 5 stars
Fife, Scotland
24 Mar 2008 | Trip type: Friends getaway

Absolutely awful! 3 star my [---]! On the first night we complained 5 times about very loud music coming from the room below us, the quite lasted for 10 minutes a time. But we persisted and kept complaining and at around 2 a.m. they had their sound system confiscated! The same thing happened on the 2nd night and we complained... more

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Stop Inn Newcastle Under Lyme Also Known As

  • Stop Hotel Newcastle Under Lyme
  • Stop Motel Newcastle Under Lyme
Address: Liverpool Rd | (formerly Comfort Inn), Newcastle-under-Lyme ST5 9DX, England