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Premier Inn Newcastle-under-Lyme

Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England
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Premier Inn Newcastle-under-Lyme
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171 reviews from our community

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Date Rating
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

Stayed on Tuesday night, was made to feel very welcome. Receptionist on arrival was very genuine, and heard her on phone to a customer and she was best and most professional receptionist I have ever had in any hotel. Bar staff helpful and accommodating and would recommend to any traveller to the area. Great sleep, breakfast fresh, presented well and... More

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lanarkshire
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 10 June 2013

Used this premier as a 'half wa' stop over on-route to Harry Potter studios. Well what can I say...does what it says on the can...Reception was clean and tidy with a very friendly receptionist. Rooms are clean and tidy with ample room for 2 adults and 2 kids. There was only 2 concerns...! was the heat in the room which... More

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Basingstoke, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 June 2013

Reception staff were very polite and helpful. Found the hotel to be further away from the centre of Newastle & Stoke than we had originally thought but still very handy to get across to Alton Towers which was the reason for choseing the hotel. Would be handy for the hotel to have interconnecting rooms for families especially as they offer... More

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Newcastle, UK
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 7 June 2013

The hotel is in decent enough condition, but the staff are all exceptional in my experience. Big thanks to Amy the receptionist who went out of her way to assist in a refund for me (because I'd booked a room on the wrong night by accident). Little things like this are appreciated, and its not always the service you get... More

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Folkestone
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 June 2013

My sister and I used this premier inn for a two night stay on 2/3 June 2013. We spent two days at Alton towers and this hotel was in a good location, only about 40 mins drive away from the theme park. The hotel was very clean and the staff were very friendly/helpful. We had a twin room and this... More

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England
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 31 May 2013

We visited Alton Towers for the weekend and decided to stay at this Premier Inn for 1 night. The lady on Reception was very welcoming and reserved us a table at the Taybarns restaurant next door. Our room was plenty big enough for 2 adults and perfectly clean, it had the usual Premier Inn amenities such as a hair dryer,... More

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Northampton, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 May 2013

Booked at relatively short notice at a very cheap price. Car park was busy at most times of day/night and didn't trust leaving car behind the hotel where there's an unlit footpath leading through the trees. Although just off a dual carriageway the noise is barely audible, the rooms were clean and spacious if a bit bare. Didn't try the... More

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Newark, United Kingdom
1 review
2 of 5 stars Reviewed 29 May 2013

aviod this place if you are on buisness as it is rammed and full of kids unning about, also the hotel room are good but lots of noise from kids runnign around from room to room, i was booked in for 3 nights but checked out after 2. food in taybarn was good but just far to busy for my... More

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WhitbreadHotels, Online Customer Service at Premier Inn Newcastle-under-Lyme, responded to this review
31 May 2013

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

Cambridge
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 29 May 2013

We have stayed here a few times now and the staff are very helpful and friendly. Beds are very clean and comfortable great value for money. With a Taybarns restuarant attached with a great choice of food. We will definatley be back to stay again.

Review collected in partnership with premierinn.com

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England
Top Contributor
94 reviews 94 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 24 May 2013

Awful soulless place , one of the older Prem Inns and on a dual carriageway nowhere near local pubs or restaurants . As a consequence you are inclined to go next door to Taybarns family eat as much as you like carvery .OMG it's like entering a hell hole , crammed packed with so many people , kids running all... More

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WhitbreadHotels, Online Customer Service at Premier Inn Newcastle-under-Lyme, responded to this review
29 May 2013

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by... More

 
 
Premier Inn Newcastle-under-Lyme
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Additional Information about Premier Inn Newcastle-under-Lyme

Also Known As:
Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme
Premier Inn Newcastle-Under-Lyme Hotel
Address: Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Bar/Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Newcastle-under-Lyme
Price Range: £
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Premier Inn Newcastle-under-Lyme
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices