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Brow Head Hotel

1 Empress Drive | Empress Villas, Barrow-in-Furness LA14 3DZ, England
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Brow Head Hotel
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26 reviews from our community

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Traveller rating
    11
    8
    4
    1
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Date Rating
Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 15 May 2013

We stayed here for a night whilst taking a short break in the area. This hotel was cheaper in price than quite a few others in the area, ordinarily this should set the alarm bells off, but we had no need to worry. Lee, the manager booked us into room 4, which had shared facilities with 3 other rooms which... More

Was this review helpful? Yes 2
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
17 May 2013

Hello Graham, Thank you for taking the time to leave great feedback. I am glad you enjoyed your stay with us. I will share all your comments and praise with everyone here. We are currently upgrading facilities and decor at the hotel, and I will ensure we get more hooks / shelving in the communal bathroom. "Good value for money"... More

Halifax, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

I had a very relaxed stay at this small b&b hotel. The staff are unobtrusive but there to help should you need them, this is a quiet hotel and not for you if you seek constant attention. You choose your breakfast the evening before and advise the time you want to eat it which works beautifully because 2 minutes after... More

Was this review helpful? Yes 1
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
15 May 2013

Hello Anne, Thank you for taking the time to leave such encouraging & positive feedback. I am happy to hear that you enjoyed your recent stay with us. I will ensure all your comments and praises are passed on to those who helped make your stay with us an enjoyable one. We look forward to welcoming you back to Brow... More

sunderland
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 April 2013

Stayed over easter for two nights with my wife and 8 yr old son,upgraded to the en suite which was nice and handy with kids running too and from toilets.Reading some reviews there's some truth in people gripes about this and that but the way i see it i've stayed in places costing twice this and had problems with noise/decor/staff... More

Was this review helpful? Yes 2
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
7 April 2013

Thank you for your kind comments and feedback. I will pass on your comments to all involved who helped make your stay with us a good experience. We are currently gearing up more towards the B&B market, after 35 years of offering meals in our restaurant & accommodation in the hotel side. We look forward to welcoming you back in... More

liverpool
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 9 April 2012

we have been to this hotel 4 times now we cant fault it staff were great room was very clean cant fault it and breakfast was a full english plus cereal fruit juice i will continue going back there

Was this review helpful? Yes 9
Lee G, Public Relations Manager at Brow Head Hotel, responded to this review
11 April 2012

Thank you for your kind comments. I will pass on your review to all those who helped make your stay with us a pleasant one. I am really pleased that you have enjoyed all your stays with us and thank you for taking time to leave us positive feedback. We look forward to welcoming you back in the future. Yours... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 24 February 2012

Stayed here for two mid week nights, excellent price, and breakfast inicluded. The hotel is perhaps more of a B&B, but this simply adds to its quality. Its homely, clean, with friendly staff. The decor isnt modern, in fact its perhaps a little old fashioned... but I loved it! If i wanted minimalistic I would have stayed at a souless... More

Was this review helpful? Yes 11
Lee G, Public Relations Manager at Brow Head Hotel, responded to this review
25 February 2012

Thank you for your kind comments. We are glad you enjoyed your stay with us, being a small family run business is difficult, but encouraging comments like your makes it all worth while. Your comments will be passed on to the releavant teams that were working during your stay. I hope that we can accommodate you again in the future,... More

Alcester, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 February 2010

The Brow Head isn't a bad spot. We were disappointed to find the rooms we were booked into weren't en-suite (but that's not their fault, it's our companies fault for booking them by mistake) but they were nice rooms with digital TV, sink and a comfy bed. Staying in hotels with no en suite you usually find the toilet/shower facilities... More

Was this review helpful? Yes 4
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
19 May 2013

Sorry to hear that you didn't enjoy your previous stay with us! We have made a lot of changes since you stayed with us and we hope you'll give us another chance when you are next in the area. We have upgraded all our rooms; en-suites & economy standard, and completed a major redecoration program. Best wishes, Your Brow Head... More

COUNTY DURHAM
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 31 August 2009

We started our w to w cycle at walney island and booked this hotel in advance....when we arrived at the hotel there was no one at reception to check us in..we had to wait in excess of about 10 minutes for someone to appear. There is no secure location to store cycles...we had to chain them to a drainpipe in... More

Was this review helpful? Yes
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
16 May 2013

Sorry to hear that you didn't enjoy your previous stay with us! We have made a lot of changes since you stayed with us and we hope you'll give us another chance when you are next in the area. We have upgraded all our rooms; en-suites & economy standard, and completed a major redecoration program. Best wishes, Your Brow Head... More

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southampton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 June 2009

I stayed at this "hotel"for one night in June. The room was very tired looking, bathroom very small but the bed was very comfortable. No food in the evening, no bar, I had to go to the pub over the road for a meal which was excellent. For breakfast I had to fill out a list the evening I arrived... More

Was this review helpful? Yes 1
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
16 May 2013

Sorry to hear that you didn't enjoy your previous stay with us! We have made a lot of changes since you stayed with us and we hope you'll give us another chance when you are next in the area. We have upgraded all our rooms; en-suites & economy standard, and completed a major redecoration program. Best wishes, Your Brow Head... More

north west england
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 28 May 2009

Nice & easy to find and very convenient for both Barrow & Walney. Rooms always very clean & tidy and have multichannel TV. Good choice of beverages in the room, with proper kettles. Only 2 en-suite rooms & the plumbing in one of these is very noisy! The other room with an en-suite has no heating, which is a problem... More

Was this review helpful? Yes
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
16 May 2013

Sorry to hear that you experienced problems with your previous stay with us! We have made a lot of changes since you stayed with us and we hope you'll give us another chance when you are next in the area. We have upgraded all our rooms; en-suites & economy standard, and completed a major redecoration program. We also offer a... More

South Gloucestershire
1 review
2 of 5 stars Reviewed 6 February 2009

Good Points The Rooms are well decorated and warm. The breakfast is good and will allow you a take away breakfast, this was efficiently organised. Bad Points Charged me 30% more than the price stated over the phone (told me I should keep a check on the internet), Would not allow me to make a phone call when my mobile... More

Was this review helpful? Yes
Lee G, Guest Relations Manager at Brow Head Hotel, responded to this review
16 May 2013

Sorry to hear that you experienced problems with previous stay with us! We have made a lot of changes since you stayed with us and we hope you'll give us another chance when you are next in the area. We have upgraded all our rooms; en-suites & economy standard, and completed a major redecoration program. Wi-Fi and DSL internet access... More

 
 
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Additional Information about Brow Head Hotel

Also Known As:
Hotel Brow Head
Address: 1 Empress Drive | Empress Villas, Barrow-in-Furness LA14 3DZ, England
Region: United Kingdom > England > Cumbria > Lake District > Barrow-in-Furness
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites
Hotel Style:
Ranked #10 of 15 hotels in Barrow-in-Furness
Price Range: £
Official Description (provided by the hotel):
We are a small family run hotel with six rooms of varying sizes and prices, with one to suit every budget. We have economy rooms with shared bathroom facilities and also full En-Suite rooms available. Full cooked English breakfast is provided as standard in all our room rates. Free Wi-Fi /DSL access is also available. ... more   less 
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Brow Head Hotel
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