This is a magical place: efficient, genuinely friendly, welcoming staff in a fairy-tale castle with magnificent rooms, fine food and service with that extra-special ingredient that takes your breath away. Spoiled only by the abhorrent and foul-smelling blow-back from the Saniflo toilet (Room 52) and the lack of hot water (also mentioned by a previous reviewer) and the risibly inadequate... more

We stayed at the hotel for 2 weeks. The castle itself looks amazing. Staff were friendly and helpful. However the rooms were not very well organized and the shower was very small. Service wasn't what we'd expected. Not many options in restaurant's menu. Anyway, it was a nice experience. more

On first impression, this is a lovely romantic castle hotel with a lot of character. However don't let first impressions fool you. The one thing that really lets this place down is the Knights Restaurant. We were seated for what we expected would be a nice romantic meal, as there appeared to be a lot of couples like us staying... more

This hotel is excellent. We had a brilliant time celebrating our first anniversary. The Castle was beautiful and very quiet. The decor was nice and the service was amazing. The staff were very friendly and helpful, and always smiled and greeted us. The dim lighting in the room may be an issue at times, however, it did create a romantic... more

A clean and tidy courtyard room.Very compact. We had a ground floor room in which all conversations from adjoining rooms and every footstep of those above could be clearly heard. The ensuite Shower foot tray (not enough room for a bath) was 24 inches square.Shower controls extended into shower area 10 inches so hardly ideal. Food very good Although fail... more

I booked my partner and I in for his 37th Birthday and we were both excited....I had saved for a long time for it! When we arrived the receptionist was not friendly and very unwelcoming. Ok. We moved on. We got to our room. Horrible, small and dark... NOT good value for money. Nothing like the pictures online nor was... more

I stayed here with two colleagues for a week while working in Durham and Lumley castle really couldn't be further from the standard chain hotels that I normally stay in. The place has a tonne of character which made it really enjoyable to spend time in and was really nice to come back to after a day at work. The... more

My husband and I booked into Lumley Castle for a couple of nights following our wedding, to relax and be pampered. On booking we were upgraded (free of charge) to a feature room, this set our expectations for the stay to high! Having visited the castle before for a meal we knew that the building was very impressive and were... more

My boyfriend, myself and two of our friends stayed at Lumley Castle to experience the murder mystery night on 2nd November this year. This was my birthday treat from my boyfriend and what a treat it was. The room was booked as part of a package which included overnight accommodation, three course meal, murder mystery entertainment and breakfast the following... more