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Hotel class 3.0 of 5
Rushyford, Ferryhill, Durham DL17 0LL, England
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Reviews you can trust

56% Recommend
4.0 of 5 stars 28 reviews
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By trip type
All (28)
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5 of 5 stars
Preston, United Kingdom
19 Dec 2009 | Trip type: Friends getaway New

From walking through the front door to leaving (reluctantly) absolutely brilliant. Staff wonderful, from housekeepers to management. One blip on Wednesday morning everyone complaining, something amiss in the kitchen, management and chef sorted it there and then, back to normal service by dinner time. Normal the wrong word brilliant is better. Had a fantastic time just a standard room but... more

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5 of 5 stars
West Midlands
1 Nov 2009 | Trip type: Couples

Stayed at the Eden Arms Hotel from Monday to Friday during the end of October 09. The hotel - though slightly dated - was great and we had a fab time! Our room was huge with extremely comfortable beds and ample tea, coffee, milk provided. The dining room was very pleasant and welcoming and the food and service were very... more

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5 of 5 stars
Hull
2 Sep 2009 | Trip type: Couples

Booked a 3 night stay at this hotel via Shearings self drive holidays. The hotel was a little tired in decor but the hospitality and food soon made up for this. Very friendly and more than helpful staff and excellent breakfast and evening meal in the restaurant made our stay very pleasant. more

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5 of 5 stars
cheshire
15 Jun 2009 | Trip type: Friends getaway

my wife and i along with two friends stayed at this hotel for a long weekend, we were very pleased with the rooms and the meals and the staff were very friendly and could not do enough for you. It is in easy reach of Durham and the Beamish museum with a local bus service to Durham right outside the... more

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5 of 5 stars
Sussex
12 Jun 2009 | Trip type: Friends getaway

This hotel can not be faulted, we were in a party of four and we all agreed that the staff were the friendliest were had ever met, they went out of there way to help us. The Dining room had an excellent menu with plenty of choice for all of us, and the servings were more than adequate, The hotel... more

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4 of 5 stars
cheshire
7 Apr 2009 | Trip type: Friends getaway
1
person found this review helpful

My husband and I stayed at the Eden Arms Hotel with 6 friends on a Shearings self drive 5day break at the end of March 2009. We were shown to our rooms, which were very spacious and spotless. The beds were firm. We went for a wander around the hotel, the leisure complex was very good, the bar area was... more

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3 of 5 stars
Mansfield
9 Mar 2009 | Trip type: Couples

Having never done Shearings self drive decided to go with tthis one as we had decided to go to Durham. We then read the reports!!! yes the hotel is out of the way, yes it is tired and does need re decorating, staff are very friendly, the food is o.k but limited choice, take in to consideration there is nothing... more

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3 of 5 stars
south coast
2 Mar 2009 | Trip type: Couples
1
person found this review helpful

We were on a Shearings 'all inclusive' break.The hotel has been taken over by Shearings just recently,and was situated rather poorly if you have not got your own transport.The staff were friendly and the food of reasonable standard.The swimming pool was excellent,but the rooms a little tired.One warning though,AVOID ROOM 33 AT ALL COSTS.It's above the plant room and extremely... more

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5 of 5 stars
lancs
1 Jan 2009
2
people found this review helpful

Went on a coach trip with National Holidays. Choice was not ours. I have been on six trips this year staying at hotels of thier choice. This one was the best experience. Although in need of some refurbishment the hotel was clean, the room large and comfortable. The food was outstanding,the staff helpful and friendly. Had the most relaxing christmas... more

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2 of 5 stars
Belgium
10 Oct 2008 | Trip type: Solo travel

Whilst the decor in my room was a little tired, it was satisfactory for the price paid (£50). I have two real criticisms: firstly the restaurant closes for dinner at 8pm, which is simply bizarre. Secondly, the hotel positions itself as "traditional English" and yet has no no draught bitter nor even any bottled. I asked for a draught Guiness... more

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Eden Arms Hotel Also Known As

  • Eden Arms Durham
  • Hotel Eden Arms
Address: Rushyford, Ferryhill, Durham DL17 0LL, England
Durham hotels Eden Arms Hotel
4.0/5.0
28