we had a good week at this hotel,we were room upgraded which was very good of the hotel as we did not book ,we just got some hotels from the internet,and looked at a couple of others but this one with swimming pool was the one for us. all hotel staff were great also nothing to much trouble when you... more

My partner and i stopped at this Hotel for one night only, the staff were extremely friendly, magnificant views in the Superior room we were in. we cant wait to return for a much longer period in the summer, when those gardens will look there best. the food was absolutely fantastic. the evening meal was very resaonably priced, with very... more

Found furniture stored in stairwell Mattress stored in corridor obstructing route to fire exit Fire doors jammed open - carpet too thick to allow them to close Day after complaint the door was planed to allow it to shut - then I noticed that it still didn't shut - twisted so it met at the top but not the bottom.... more

Fantasic Staff. . We were looked after so well as usual. Totally relaxed atmosphere. Food great and Dave at the Bar Man very professional. Also lucky with the weather. 2nd time we stayed can't wait till we stay again. Thank you Lucombe Hall. Martin & Terrie Crossman more

The staff at Luccombe Hall Hotel are excellent, nothing was too much trouble & everyone was always friendly & efficient. Our room was very clean & had lovely sea views. The bathroom was rather small but had lovely fluffy white towels (always a bonus these days). The food was superb & everything was fresh & beautifully presented & we even... more

We went on a 2 night Travelzoo break, and were pleasantky surprised by the location, friendlinessof staff, comfort able room, and excellent food at this family run Hotel . It was very good value . The Hotel is located in beautiful gardens overlooking the sea, with cliff walks and a superb park within easy walking distance more

We arrived at the Isle of Wight via the Red Funnel ferry and headed across the island to Shanklin. The hotel was easy to find and set at the top of the cliff overlooking Shanklin Bay. It is an old hotel with lots of character, very clean and with the friendliness of a family run business. The food was excellent,... more

My husband and two brothers stayed here for 5 nights, mainly as we were scattering mum's ashes, but also for a break. We had a free ferry package which included a free cream tea for two, although in the end we didn't take that up as we were too busy. The staff were lovely, the room was very well cleaned... more

It is certainly true that this hotel is dated. I'm not sure whether its decor dates from the 80's or 90's, as I really couldn't care less! The hotel is charming and spotlessly clean. The staff are very friendly and helpful and the food of a very high standard. We found it amazing that a hotel of this rating had... more