Group of 20 girls went across to the IOM for my sisters Hen nite at the end of Sept, online pics of the hotel looked great, but I was very disappointed with the real thing. Reception, Rooms and Dining Room were very dated this Hotel looks like it would suit much much older couples. Rooms were tiny, bathrooms were very... more

I have to say that our stay at the Chesterhouse was great. Room was clean, staff were fantastic especially Kate on reception. Breakfast is basic but there was lots. Please bear in mind that the hotel is on the promenade and does have a bar underneath so there is quiet a bit of noise. Not all rooms have a sea... more

When i checked in staff were rude they said i had to pay more even though i have paid fully! Room wasnt ready and when i got to my room bed hadnt been changed on arrival also bathroom was dirty hairs in bath and dust everywhere!!! No service for 2 days and managment also not helpful at all!!!! Do not... more

My Boyfriend and i booked a doulbe room, when we arrived we were given a twin room!!!!we went back to reception and complained and where given another room. So off we went with all our bags again.when we got to this room it was also a twin room with two single beds. We had to go all the way back... more

Stayed at the Chesterhouse for three nights over a weekend in July. Found the staff very helpful and friendly. The room was clean and equipped with hairdryer and tea/coffee making facilities. However, it was small and noisy - other guests returning to their rooms could be heard, and pigeons cooing outside the window early in the morning kept us awake.... more

We stayed in room 212. Located to the rear/side of the hotel. It was very very noisy due to the club/bars in the alley below, especially the empty glass bottles which were continually dumped into the metal skip on the Fri and Sat that we were there (until 1am Fri and 3am Sat) Interior doors banged very loudly due to... more

Booked the hotel for my son and daughter in law as they were comming to the island to visit myself and my husband. The reception was wonderful, we met in amber bar for a meal with my family - food was fantastic as was service. Bedroom was spacious and clean and overall feeling was one of welcoming and home away... more

Satyed here with my partner for a long weekend (her birthday). staff were very helpful, we even had flowers put into our room free of charge once they found out it was her birthday. rooms clean - location execellent - food good and staff very freindly. more

This hotel is awful, reception staff, (one black-haired lady in particular), were rude and bullied me into paying £64 more than I had pre-paid. She told me her hotel owns lastminute.com, which is a lie. (Thankfully I have now got this refunded after many telephone calls). We had no heating for 2 days and 1 night, the reception staff promised... more