DO NOT STAY HERE especially if you like to shower! On arrival we were told they would need a card to hold details for each room incase of damage but not told it was £100 per person and ensured that the money would not leave our account which it did and would take 5 to 10 workin days for it... more

The hotel has been done up since other reviews so the rooms were clean which was a relief! But everything else is true! The staff were so rude and unhelpful! They took £20 deposit off each of us which is fine, but then took £100 per person per room from our cards to a holding account, meaning some girls had... more

Good place to go for a girls weekend, there about 10 guys to EVERY lassie. Hotel was ok nothing special but what else do you want apart from a bed n shower if your with the lads............. hall way was pretty comfy when a fell asleep outside it ha its all local and friendly. its a place you need to... more

We stayed here on my mates stag do! The beds were the most uncomfy things we have ever slept on! We knew it was a stag hotel but omg we usually say lets wreck this place when we go to hotels but looks as if someone had already beat us to this one! Staff only gave us 40 pound out... more

Would never stay here again, what a hole. The rooms are a disgrace and the bar is not much better. The Brummie manager doesnt help and is very rude. more

Stayed here for a few nights, room was nice and warm and onsuite, bathroom was clean and tidy, Staff were very friendly and did everything to help me during my stay. Showers were nice and warm. The Hotel Manager was a nice guy and even advised me what local bars and attractions were a good night out and believe me... more

Great night out in this part of the North East. Really nice, pleasant staff. Ideally situated. The staff really go the extra yard. Unfortunately I managed to smash a tv off the wall by accident which caused a bit of a mess. The staff kindly handed back my deposit and didn't expect any payment. Highest recomendation. Only downfall was some... more

Basically if you read the other reviews below, they are 100% accurate about this place. I used to live quite close to Whitley Bay so was completely familiar with South Parade and the Town and yes it is a party/stag/hen night area. I knew of Banana Jo's, but was still unprepared for the experience. The staff were friendly, which was... more

This place is an example of you get what you pay for, it's cheap to stay in and also cheap in standards. Showers are terrible, no frosted glass in the bathroom windows, terrible showers and the beds are very uncomfortable... springs through the back are not helpful when trying to sleep off a hangover. Terrible place, so if your not... more