We have just enjoyed a short stay at this family run hotel. The hotel is in new ownership since March 2013 and the staff were very friendly and gave the impression that nothing was too much trouble. Although the decor was tired, we can honestly say we have never stayed at a hotel that was as clean as this one!... More

My husband & I stayed in this Hotel as part of a Just Go coach trip. Our room was clean and comfortable. The Hotel was clean and the staff were very pleasant, nothing was to much trouble for them. The bar is a must as a house double of G & T is only £3 (all the drinks were priced... More

I feel I need to put a review to say how lovely our stay was. We were on a JustGo holiday 31st Aug and had a really great time. Our drivers were great and had great knowledge of the island. The hotel was lovely - ok decor a bit dated - but the price we paid we were overjoyed especially... More

Excellent value from Kim and his team. Enjoyable evening entertainment including Matt on the piano! Food good, as are choices (my wife is a veggie) and all just 20 mins walk from our favourite zoo - Sandown Tiger Zoo - well worth a visit. Our driver Ian was friendly and helpful and drove us safely on the island and on... More

Really lovely staff - polite, kind, friendly and very helpful- especially Cameron :) Good location - within a few minutes walking distance of the beach, town and train station. Good views from the window of the garden of the man from the 'diet coke ad' sunbathing! Using the shower and lift were scary - you could stand underneath the shower... More

we travelled as a couple for a last minute three day break to the isle of wight. While the island is lovely the hotel was a complete disappointment and i kid you not reduced me to tears when i entered the room. On first impression the hotel is in desperate need of modernisation and a good clean. The curtains in... More

we travelled as a couple with just go holidays fri to mon 31st aug /3rd sept 2012......a coach load of us.....hey this hotel with kim /wife and all the staff with their teamwork made our stay enjoyable....... nothing was to much trouble ,the food was great and credit to the chef and the waiters who did a great job .....this... More

After spending five days at the Cygnet hotel we can only congratulate Kim and all his staff for the warm and friendly reception we were given. After reading reviews we were a bit worried what we would find. The hotel was clean, the food was good, the swimming pool was clean and Matt the barman was a good all rounder.... More

We have just returned from a bank holiday weekend at the Cygnet Hotel with Just Go Holidays. The Hotel needs a refurbishment as very dated but needless to say our stay was very quiet and comfortable. The food was very good with at least 4 waiters who did an excellent job with great personalities. The entertainment was very good and... More