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The Clarence House Hotel

The Esplanade, Tenby SA70 7DU , Wales
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The Clarence House Hotel
Ranked #15 of 27 hotels in Tenby
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111 reviews from our community

    Trip type
Traveller rating
    43
    35
    12
    10
    11
Date Rating
Ballycastle
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

We had a three night stay at the Clarence Hotel, using it as a base for a tour of SW Wales, taking in visits to National Botanic Gardens and Aberglasnesy on one day. Day 2 we drove to St. Davids Cathedral and Picton Castle. Tenby is an excellent centre for exploring Pembrokeshire. The hotel was comfortable, the staff extremely pleasant... More

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Somerset UK
1 review
4 of 5 stars Reviewed 11 May 2013

We were a large party of 50 bowlers but each were catered for their individual needs, which resulted in a very pleasant weekend for all. This is our second visit with another visit planned sometime in the near future. The only fault if you can call it a fault is that some of the rooms are on the small side.... More

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Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 May 2013

Thankfully we only had to stay the one night, the hotel needs a complete refurb, its tired and has mismatched furniture throughout. Take an iron with you, as it took the receptionist over 2 hours to find me one, The breakfast was awful, really cheap ingrediants, and cheap teabags and coffee, the shower was so small, it was like showering... More

Was this review helpful? Yes 1
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
9 May 2013

Dear Madam, I was on duty when you checked out on Monday morning and I am surprised at your comment that you were 'fobbed off'. Neither one of us was given the impression that you were wanting a discount, especially as you were so friendly at the time. We were actually both very concerned about your claim that someone had... More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 1 May 2013

Midweek break with a group, wonderfull staff, good food, bar prices and entertainment. However the double room would be better as a single. One can see how Premier Inns hope to poach customers from these types of hotels

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clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
2 May 2013

Thank you for your lovely comments about the staff, food, bar prices and entertainment. I am sorry about the room, but we are a Grade 2, 2 star hotel and nearly every room is a different shape and size. We have never had the luxury of being a purpose built hotel like Premier Inns. More

Halifax, United Kingdom
1 review
5 of 5 stars Reviewed 1 May 2013

on our trip we were a group of 39 people of mixed ages 40 plus we stayed from friday to monday, everybody had a good time, the rooms were very good and clean if you needed anything you just had to ask the staff they were very helpful and always smiling. the meals were good, the entertainment good, happy three... More

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clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
2 May 2013

Thank you very much for your lovely comments. You were a wonderful group! Don't forget to look at your photographs on our Clarence Hotel Tenby Facebook page! More

Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 22 April 2013

Stayed for one night on 30th March 2013, part of a birthday treat, or not as it turned out. We were told on the phone when booking that we had a garden room, twin. We arrived and were on top floor, sea view if you stand on tiptoe. The beds were awful, full of lumps and broken springs. You could... More

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clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
26 April 2013

Dear Madam, I am very sorry that you did not enjoy your break with us. I am having the mattress replaced as soon as possible. Maintenace has attended to the window. We are a Grade 11 listed building and are only allowed certain types of windows on our front. I apologize about your breakfast arriving while you were eating your... More

buckinghamshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 April 2013

I am an organizer of group tours for pensioner. I was delighted with the way they hotel treated my clients. The staff were helpful kind and always had a smile for everyone. Nothing was too much trouble. The food was good. The hotel was clean. The entertainment was good. All in all a very good holiday was had by all.... More

Was this review helpful? Yes 1
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
26 April 2013

Thank you very much for you lovely review. More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

Just returned home from a fab weekend at the Clarence hotel, fab staff very friendly and very helpful, breakfast was delicious, even though they had a party of 83 ramblers to contend with on top of us one room bookings. They have a happy hour well three hours in the evening from 8 until 11 and entertainment most nights. We... More

Was this review helpful? Yes 1
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
26 April 2013

Thank you very much for your lovely review. More

south wales
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2013

Stayed here on the 31st March - 1st April for the Easter Bank Holiday! The hotel is in a perfect location with fantasic views, 2min walk to the town and second to the beach. Room was ideal for what we wanted for the time we were there. Very clean and warm. Lovely warm welcome when we arrived and staff were... More

Was this review helpful? Yes 1
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
26 April 2013

Thank you very much for your lovely review. More

Hednesford, , United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 March 2013

As an organizer of coach trips for some 10 years now i have got to say that the Clarence hotel is among the best hotels we have stopped in. The hotel is very clean, the staff are friendly and more than willing to help you. The bedrooms and beds are clean and room serviced every day.The food and service is... More

Was this review helpful? Yes 2
clarhot, Front Office Manager at The Clarence House Hotel, responded to this review
26 April 2013

Thank you very much for your lovely review. More

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Additional Information about The Clarence House Hotel

Address: The Esplanade, Tenby SA70 7DU , Wales
Phone Number:
Region: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar/Lounge Beach Free Breakfast Children Activities Pets Allowed Restaurant Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Tenby
#12 Family Hotels in Tenby
Price Range: £
Official Description (provided by the hotel):
The Clarence House Hotel is a Grade 11 listed building superbly situated in the middle of the Esplanade on the South Shore with superb views of St Catherine's Island, Castle Beach, Caldey Island and Giltar Point. The beach can be accessed across the road and the town centre is a few minutes level walk away. The Clarence House Hotel is a 2 star hotel. The hotel is very disabled-friendly with the lift level to ALL floors and level, ground floor access to the Seagull Bar, Rose Garden, Reception and Dining Room. We pride ourselves on our stunning sea views, friendly and very helpful staff, high level of cleanliness and good traditional food. 'HAPPY HOURS' EACH NIGHT 5PM - 6PM AND 8PM - 11PM. Pets welcome. FREE WI-FI IN BAR AND RECEPTION ... more   less 
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Also Known As:
Clarence Hotel Tenby
The Clarence House Hotel Tenby, Wales

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The Clarence House Hotel
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