On arrival to the hotel we were told that parking will be limited and that it was on a first comes first serve basis. Thankfully, we found a parking space as we arrived before the check in time. There were no signs as to how much the parking would cost. After queuing for a number of minutes (a coachful of... More

My boyfriend and I booked this room so we could have some fun together.....and oh...,how we laughed....!!!! As you walk into reception you can be forgiven for thinking you've entered an old peoples home..... and its not just the smell or the industrial sized wheel-chair stair lifts that leads you to that conclusion. The room was very dated...the furniture,the curtains,the... More

Just horrible. From arrival where they had conveniently lost our deposit, to the lifts not working (people with mobility issues would have no chance), tired and faded rooms, dreadful service - bar staff, in particular, were clueless and no supervision. Ran out of meat at the carvery, probably breaking all sorts of environmental health rules with food presentation - no... More

Four of us stayed for one night in a family room and we fully expected to be in just one room. We were pleasantly suprised to find a double room and second room with twin beds with bathroom inbetween the two rooms. All bedding and towels etc were spotless and furnishings quite acceptable for the price we paid which was... More

stayed three nights at the hotel with national coaches,after hearing reports off other visitors at the hotel we were pleasantly surprised at our twin room which was spacious and well decorated ,the furniture complimented the room perfectly.we went down to dinner,(5.30 to 8.30 very good times) with a bit of trepidation after some guests comments,but yet again we were pleasantly... More

we enjoyed our stay, the bedroom was beautifully furnished throughout and comfortable but the noise directly above the room was totally unacceptable and went on untill 2 am. this is our second visit to the hotel and if we return again we definitely not want to be in the basement.

Stayed here and it was very good. The food was excellent. I have read some of the other negative reviews and find it hard to believe the rubbish people come out with.The staff are nice and on the whole its well ok.The location is perfect too!! Definitely visit again soon

We had a one night stay at the Prince of Wales hotel in Southport last week.our stay was memorable to say the least. The room was dated but it was clean and adequate for the price which is more than can be said for the evening meal.The food was poorly presented and in some cases not even cooked We would... More

I rarely see the negatives in hotels, as I'm well aware of the difficulties in trying to please everyone, but this hotel defied even my open-mindedness. Check-in was a shambles as nothing was printed out ready and the printer only worked when it felt like it. Plus, there were already a queue of people waiting to complain, and this was... More