Stayed on 10th May Room 5. For my 50th birthday with the wife. The room we booked in and were shown looked OK and we were happy with it. It was clean and overlooked the old crazy golf attraction across the road. This area is now being regenerated and wont be completed untill 2014, so expect to see portcabins from... More

I stayed in this hotel on 27th April 2013, where i was subjected to shocking conditions and incompitent staff at breakfast. The following issues i would like to point out. Headboards cut in half with a hand saw left jagged edges Electrc sockets hanging off the wall with wires exposed Double room was two single beds together Dirty conditions I... More

We booked to stay just for the one night to attend my Dads 50th, a budget hotel would have done but there was an event on so not many places to stay so paid a bit extra. However I was pleasantly surprised. We had a warm welcome on arrival, just managed to get a parking space in the car park... More

I booked this hotel in March for change as the photos and write ups were good we normally stay at the Ramada or Clifton but the 4Poster bed looked enticing .How wrong can a photo be!! On arrival could not park in car park through inconsiderate parking ,the 2 front doors you enter through very narrow and stiff . The... More

I stayed one night in a single room (9) on a very good deal. I didn't expect a big room but the facilities described on the website were very good. Unfortunately I didn't have time to inspect the room when I checked in and only discovered the problems when I returned at 8.45pm. The door to the reception and bar... More

We stayed for a weekend break, had a bit of trouble finding the hotel through google maps, as it is actually the other side of the carpark to which it states, but still on the Pavillion front but its closer to the huge arcade. Staff we found to be very friendly and helpful and when we asked on our last... More

we booked with living social way back,in 2012 made booking with hotel reception feb 2013 for april 2013 GREAT ,when arrived was told NO rooms for us .They had only just taken over & would not honour our booking. DID NOT offer to HELP in any way.

Arrived to a cheerful, friendly reception - we immediately felt 'at home'. Our room and beds were comfortable and immaculately clean, ensuring a good night's sleep. Breakfast the next morning was first class and the staff were very kind in making sure my 4 year old was looked after. Couldn't ask for more at the price we paid - looking... More

We booked a two night stay at this hotel based on the 4* grading and the photo's on their website. We usually stay further down the road at the Clifton, which is only a 3* hotel but thought that we would bring my mum along for a wee treat. We soon found out that the hotel was taken under new... More