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Comfort Hotel London Heathrow

3.0 of 5
Shepiston Lane, Hayes UB3 1LP, England
Hotel amenities
Ranked #9 of 12 hotels in Hayes
3.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Hoppa bus(6)
  • Night stay(5)
  • Very reasonable(4)
  • Room service(4)
  • Reception bar(3)
  • Staff were friendly(3)
Traveller rating
    26
    79
    69
    47
    43
Only show reviews for Family (44) | Couples (82) | Business (42)
Date Rating
MeghanB88
Vancouver, Canada
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed 31 January 2012

We were happy to arrive here in between flights for a nights sleep and some food. We had to take a bus from the terminal which took a while. Then we arrived to check in. I was sure that I had booked a room with breakfast included (like I had been doing the whole way along our travels). But they... More

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HuwaidaBB
Cleveland, Ohio
Senior Reviewer
6 reviews
7 helpful votes
1 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

Where do i truly begin............? This booking was made on my behalf by a friend who knew i was looking for a hotel near heathrow to stay in for one night............ The staff at check-in were so not friendly. I let that pass. the rooms were so super small. saving grace was the bathroom. atleast that was clean. the bed... More

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Holli19
Staffordshire Uk
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 21 January 2012

We recently stayed here,parking the car for 11 nights and 1 nights stay on return to UK.rooms basic but clean,changed rooms because of noise from extractor fan,no problem.Food good. Took taxi to term.3 £10 not bad,on return charged £15 by black,what a rip off. On return to Uk car would not start but manager and chef helped me to jump... More

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bubcurl
salamander bay
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Stayed one night here to catch an early flight from Heathrow airport. 6th Jan 2012, very good value, clean and bathroom was totally renovated all new, good meals in restaurant, only 15 pound taxi to airport, or you can get the shuttle bus goes every 45 mins. We opted for the taxi which was worth it. Would recommend this hotel,... More

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Banupa
Bedford, U.K.
Top Contributor
51 reviews
120 helpful votes
3 of 5 stars Reviewed 19 January 2012

We stayed in the Comfort Hotel before a flight, using their parking while away service. The rooms were OK, but our bathroom had a leaky bath tap, that had lead to dampness and mould growth behind the tap. Otherwise it wasn't a bad room. The breakfast was a buffet affair, but there was a reasonable selection of hot and cold... More

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Emma071
Sydney
Top Contributor
72 reviews
30 helpful votes
3 of 5 stars Reviewed 16 January 2012

I had to spend a night here. It is my second stay and quite consistent. Although the taxi from the airport was 23 quid!! Definitely do a shuttle bus. You have to pay for wifi which is a bit ridiculous these days. But it does the job and has a gym and restaurant. The hoopa bus is convenient getting back... More

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John T
Saint Petersburg, Saint Petersburg City, Russia
1 review
5 of 5 stars Reviewed 12 January 2012

This hotel keeps getting better and better. It is comfortable, quiet, and clean. They supplied me with extra blankets at my request, and they gave me a free breakfast. Well done. More

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Charlieandaustinsmum
Cambridge, United Kingdom
Senior Contributor
45 reviews
39 helpful votes
1 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

I stayed here for one night as I had an early flight from Heathrow the next morning - however I would have been better to lose sleep and drive down on the morning of the flight! On approach the hotel you realise that the hotel is a little out of the way of some of the other hotels and it... More

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vckeating
Aberystwyth, United Kingdom
Senior Reviewer
10 reviews
10 helpful votes
2 of 5 stars Reviewed 31 December 2011

I stayed in this hotel because I had a morning flight from Heathrow that I couldn't make from where I live in one day. As others have said, the lobby is rather impressive when you first walk in - it's unfortunate that the rooms themselves weren't as nice. I ended up staying in two different rooms because problems with them.... More

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Richard Jackson, General Manager at Comfort Hotel London Heathrow, responded to this review
6 January 2012

Dear Guest, Thank you for taking the time to leave feedback following your recent stay. I was very pleased to read that you initial sense of arrival was a positive one. My apologies that you had to move rooms during your visit, I appreciate that this can be very inconvenient when travelling. We do have a day to day, maintenance... More

Sylvie D
Paris, France
1 review
4 of 5 stars Reviewed 29 December 2011

We are french couple and we stayed in the comfort hotel in August 2011 for 3 nights. First it's a great value hotel, not far to heathrow aeoport. Everything was good during our stay, (room, restaurant, bar...) especially the staff and the french receptionist Vincent which is very efficient and friendly. It was of course easier for us to have... More

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Richard Jackson, General Manager at Comfort Hotel London Heathrow, responded to this review
6 January 2012

Dear Guest, Thank you for taking the time to leave such positive feedback following your recent stay. I was very pleased to read that you were very happy with everything during your stay and that any problems were quickly resolved once brought to our attention. Vincent is very proud to have received such recognition, so thank you once again. We... More

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Comfort Hotel London Heathrow Also Known As

  • Comfort Inn Hayes
  • Comfort Hotel Hayes
Address: Shepiston Lane, Hayes UB3 1LP, England

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Comfort Hotel London Heathrow
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