My daughter just stayed here. When she arrived on the bus with 3 bags, no-one was at the hotel door to help her--had to drag them in herself. Was told later she should have left it outside and come inside and asked for help, and, by the so called manager, "What do you expect. We are only a three star... more

This hotel was quite close to LHR T5, from where we arrived, but a considerable drive (or two airport buses) from T4. Extrovert lifts which had a lot to say were a bit of a hoot, but might be noisy in adjacent rooms. The noisy water pump may be an issue if someone takes an early shower (and the bnoise... more

A quick 1 night stay before a flight home. Nice hotel with a good sized room. Didn't have time to experience much, but didn't see anything I didn't like. Right beside a big bowling alley which killed some time on the last night of our trip. There were a few small restaurants and pubs down a nearby street. Shuttle to... more

Positives: 1. The staff members were wonderful, friendly, patient, and very helpful. To our surprise, we were upgraded to the executive suit--total surprise, I still am feeling like a millioner! :) 2. As fas as we could see, the hotel area was clean, modern, and neat. The room, the bathroom, and the corridors were also sparkly clean and cozy. 3.... more

Clean room but small. Restaurant is expensive and definately the worst cuisine I experienced in the U.K. Internet is not included more

Stayed here for a few days before flying from Heathrow. The hotel is an older hotel, but I liked the round design. The decor was nice, the rooms has been recently redecorated. The facilities at the hotel were good, the staff were very helpful. The rooms had internet access, but it was GBP15 for 24 hours, which seemed a little... more

Clean, convenient (near Heathrow) and very good price for the location. Extras are expensive, but who needs them when everything you need is near enough. Very roomy and clean for a London hotel, i.e. nothing to complain about. more

The hotel lobby and rooms are attractive and spotless. When we entered our room, I thought I had determined why the tariff was so reasonable -- the active runway was so close you could make out the passengers in the windows. I was wrong however. With the double glazed windows closed, there was some noise but not at all problematic.... more

We stayed at the Ariel in preparation for a flight the next day and had 15 days car parking included, as others have mentioned this is a great value for money package and easily saves on other methods of getting to Heathrow and car parking charges. The Hoppa trip from the Ariel to the airport was completed in a matter... more