The food is terrible, the pizza must be voted the worst pizza in the world.The serving staff dont know what is the meaning of service.This Shearton is one star .hotel from hell.
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- Sheraton Skyline Hotel
- Sheraton Hayes
- Hayes Sheraton

The food is terrible, the pizza must be voted the worst pizza in the world.The serving staff dont know what is the meaning of service.This Shearton is one star .hotel from hell.
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Thank you to Mr. Sandeep Kainda, Sheraton Skyline's Front Desk Manager, for the warm welcome and hospitality. All the staff were courteous and friendly. The room was very clean and the furnishings are esthetically modern and pleasing to the eye. Another plus was having a Starbuck's coffee shop in the lobby. I look forward to my next visit to the...
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Dear Guest
We have read your comments in our guest satisfaction questionnaire with great pleasure.
We delighted that you have enjoyed your stay with us and we made you feel that you were at home away from home
Thank you for taking the time to complete the form and recognising the level of service you have received from Sandeep and...
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Stayed here one night before taking a morning flight back to the US. It was very well priced and amazingly comfortable. Not sure if I was on a club floor but the bed was super cosy as were the pillows and duvet. Got a great sleep. Didnt use any other facilities as it was just a quick stay. One annoying...
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Dear Guest
We have read your comments with great pleasure.
We are delighted that you have enjoyed your stay with us and we thank you for your feedback regarding the car park.
Thank you for taking the time to complete the form and recognising the level of service you have received from the staff members of the hotel during your...
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when we arrived Sandeep offered us an upgrade for 20 pound, which was great after a 11 hour flight. Great for people that are using long conexions in heatrow, great beds, a awesome restaurant, delicious and full of variety breakfast, and sound proof rooms, a great night sleep guaranteed
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Dear Guest
We have read your comments with great pleasure.
We are delighted that you have enjoyed your stay with us.
Thank you for taking the time to complete the form and recognising the level of service you have received from Sandeep and the other staff members of the hotel during your stay.
Hope we can have the opportunity to...
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Fast friendly check-in and check-out. Clean rooms and very quiet in spite of being in sight of the runways. Quiet inside the hotel too which isn't always the case with airport hotels where people are coming and going at all hours.
Straight to bed and asleep before 9PM so I can't say very much more about the other facilities.
Just...
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Dear Guest
Thank you for taking the time to write your stay and we are delighted that you had a comfortable experience.
I sincerely apologise regarding the milk tubs which i can assure you has been addressed by our Executive Housekeeper following your comments.
Hope we can have the opportunity to welcome you back soon and please feel free to...
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The rooms are spacious and quiet. Don’t expect a view. I had a package that included chocolates or wine on each of the two visits the same month, but they were unaware of it. Not too short a walk from the bus stop, on the way back from Hatton Cross/Heathrow. They have a taxi scam going, whereby they ordered an...
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Dear Guest
Thank you for taking the time to write your review.
We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future.
I would be dellighted if you could conatct me with your reservation details so i can further investigate why the hotel was not...
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Stayed here for a night before we flew to Florida. It was absolutely immaculate & the room had the most comfortable bed that I have ever stayed in. Friendly and helpful staff. Booked it with Flypark, one night stay & 22 days parking for £110. Regular transfers on the Hoppa bus to all Heathrow Airports.
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Dear Guest
We have read your review with great pleasure.
We are delighted that you have enjoyed your stay with us and we made you feel that you were at home away from home
Thank you for taking the time to complete the form and recognising the level of service you have received from the staff members of the hotel...
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We stayed at the hotel for 3 nights. Despite being an airport hotel it is located close to London and Windsor, so good for visiting local attractions. Excellent value for money. The poolside restaurant is very good, however the sports restaurant is over priced for average greasy food. The poolside restaurant is only open Monday to Friday which is a...
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Dear Guest
Thank you for taking the time to write your review on the Sheraton Skyline.
We are delighted that you have enjoyed your stay with us and we thank you for your constructive feedback regarding our Food and Beverage arrangements.
Thank you for taking the time to complete the form and recognising the level of service you have received...
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Recently stayed here for business trip at beginning and end of trip--had layovers at LHR to/from Germany. For layover, this hotel was good. Location was convenient to LHR (about 10 minutes to LHR by taxi for about 12 pounds). There is also the HotelHoppa you can catch for I believe 5 or so pounds which I tried when I first...
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Dear Guest
Thank you for taking the time to write your review on the Sheraton Skyline.
We are delighted that you have enjoyed your stay with us.
Thank you for taking the time to complete the form and recognising the level of service you have received from the staff members of the hotel during your stay.
Hope we can have...
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We chose this hotel after staying previously. We booked 2 rooms. Staff at check in are very polite and efficient. Room was of good size, nice relaxing chair. Bathroom lovely with all the extras. Good atmosphere in the sports bar for evening meal. Staff there were excellent with a 'put you at easy friendly attitude'. Food was a little expensive,...
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Dear Guest
Thank you for taking the time to write your review following your stay at the Sheraton Skyline.
We truly appreciate you taking the time to share your thoughts with us, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what...
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