Our one night stay was very pleasant, service was good, room was clean and very quiet , bathroom was well stocked and was a very good size. Beds are comfy and everything is of good quality, I would stay here again

We stayed here for one night, the Shuttle at Heathrow never arrived, I called the Hotel and they could not help me. We paid more for a cab after waiting a considerable time with our bags. The A/C in the room was noisy and did not cool. The room was dated and needed some TLC. They advertise at or near... More

I have booked this hotel on booking.com and expected less for its' price. Overall the hotel is an excellent 4 stars next to Heathrow with great rooms, standard service and easy access to central London via the M4.

Through hotels.com, we snagged a room there for 4 nights at $50/night - a real bargain. You must shop around for good rates, but if you are budget-minded, it's worth it. The tube into London takes an hour or so, but you save huge money by staying at the Sheraton. LHR is a great location for trips to attractions west... More

After a long busy road weary trip, I had an early flight out of Heathrow so wanted to stay near the airport overnight. As SPG members, this hotel is reasonably priced, and close to Heathrow. The service was great, reception was helpful. I stayed in a Club class room, nothing special, but evening drinks and more impressively a full Breakfast... More

Horrible! Stay away! Yes it was much cheaper than the London hotels. BUT 1 - Staff did not recognise my room rate included internet and asked if I wanted to use the SPG Gold complimentary internet (its this or points or a welcome drink). Forgot I had internet included, so agreed to use the internet. 2 - WARM rooms! We... More

This really is a comfortable hotel with excellent, well insulated rooms. If travelling alone, you may find the restaurant a little unwelcoming and soulless. It's an easy bus ride on the Hoppa to all terminals. I didn't want a huge breakfast and instead asked for some porridge which was provided without problem and quickly.

Check-in was fast and efficient, rooms were adequate in size except carpeting seems rather dated in corridors/rooms and cheapens the hotel's appearance. Staff in the restaurant in the evening seem disorganised and in need of a little training...breakfast staff better. Free wifi in lobby but you have to pay for access in room. Car park 9.00gbp per night and you... More

My comments will echo other reviewers. Very convenient for airport via Hoppa H4 & H52. Lobby and restaurant renovation is good and raised my hopes the rooms had improved and didn't smell musty. Unfortunately the rooms haven't been updated and need to be. Breakfast buffet was not a very broad selection and I found hair on my cheese. Other than... More