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Sheraton Heathrow Hotel

4.0 of 5
Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
Hotel amenities
Sheraton Heathrow Hotel
Ranked #9 of 12 hotels in West Drayton
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1,072 reviews from our community

Traveller rating
    94
    341
    338
    173
    126
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Families
103
 
Couples
346
 
Solo
189
 
Business
282
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Petaling Jaya, Malaysia
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Stayed here for the convenience of transiting Heathrow on the way to Amsterdam. Would say that this is a rather dated hotel that is in need of a facelift - however the service was good and the staff informative. We needed to get in late and out early due to our flights so we did not manage to see much... More

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Richmond B.C.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

Our one night stay was very pleasant, service was good, room was clean and very quiet , bathroom was well stocked and was a very good size. Beds are comfy and everything is of good quality, I would stay here again

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LA
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

We stayed here for one night, the Shuttle at Heathrow never arrived, I called the Hotel and they could not help me. We paid more for a cab after waiting a considerable time with our bags. The A/C in the room was noisy and did not cool. The room was dated and needed some TLC. They advertise at or near... More

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Nuremberg, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 14 May 2013 NEW

I have booked this hotel on booking.com and expected less for its' price. Overall the hotel is an excellent 4 stars next to Heathrow with great rooms, standard service and easy access to central London via the M4.

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Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

Through hotels.com, we snagged a room there for 4 nights at $50/night - a real bargain. You must shop around for good rates, but if you are budget-minded, it's worth it. The tube into London takes an hour or so, but you save huge money by staying at the Sheraton. LHR is a great location for trips to attractions west... More

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Vancouver
Top Contributor
68 reviews 68 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 12 May 2013 NEW

After a long busy road weary trip, I had an early flight out of Heathrow so wanted to stay near the airport overnight. As SPG members, this hotel is reasonably priced, and close to Heathrow. The service was great, reception was helpful. I stayed in a Club class room, nothing special, but evening drinks and more impressively a full Breakfast... More

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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 9 May 2013

Horrible! Stay away! Yes it was much cheaper than the London hotels. BUT 1 - Staff did not recognise my room rate included internet and asked if I wanted to use the SPG Gold complimentary internet (its this or points or a welcome drink). Forgot I had internet included, so agreed to use the internet. 2 - WARM rooms! We... More

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Travellers are raving about these West Drayton hotels

Harmondsworth Hall
4 of 5 stars
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UK
Top Contributor
61 reviews 61 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 7 May 2013

This really is a comfortable hotel with excellent, well insulated rooms. If travelling alone, you may find the restaurant a little unwelcoming and soulless. It's an easy bus ride on the Hoppa to all terminals. I didn't want a huge breakfast and instead asked for some porridge which was provided without problem and quickly.

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Caribbean
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 7 May 2013

Check-in was fast and efficient, rooms were adequate in size except carpeting seems rather dated in corridors/rooms and cheapens the hotel's appearance. Staff in the restaurant in the evening seem disorganised and in need of a little training...breakfast staff better. Free wifi in lobby but you have to pay for access in room. Car park 9.00gbp per night and you... More

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SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
18 May 2013

Dear natmicstef, Thank you for your good and honest review of the Sheraton Heathrow posted on TripAdvisor. We are working on a project to improve our guest floor areas and trust it will give our hotel an even more warm and welcoming feel, as you can experience it at the moment, when you arrive, in our lobby, reception, restaurant and... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 5 May 2013 via mobile

My comments will echo other reviewers. Very convenient for airport via Hoppa H4 & H52. Lobby and restaurant renovation is good and raised my hopes the rooms had improved and didn't smell musty. Unfortunately the rooms haven't been updated and need to be. Breakfast buffet was not a very broad selection and I found hair on my cheese. Other than... More

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SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
18 May 2013

Dear Ianplows, Thank you for taking the time to post your feedback on TripAdvisor. Great to read you enjoyed the refurbished public areas, lobby, bar and restaurant. We will definitely take into account your comments about the breakfast and the rooms. We are working at the moment on a project to improve all our guest floors. We trust this will... More

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Hotel Summarization (Beta)

What travellers say

  • Hoppa bus(18)
  • Very good(18)
  • Club lounge(8)
  • Room service(8)
  • Free internet(7)
  • Ground floor(7)
  • Early morning flight(7)
  • Air conditioning(6)
  • Credit card(6)
  • Not sure(6)

Additional Information about Sheraton Heathrow Hotel

Address: Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
Region: United Kingdom > England > Middlesex > West Drayton
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#7 Luxury Hotels in West Drayton
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more   less 
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Also Known As:
Sheraton West Drayton
Sheraton Heathrow
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton, Middlesex

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Sheraton Heathrow Hotel
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