On arrivel there was a long delay at reception, the internet computer was not working and nobody seemed to care! The duty manageress was chatting to staff but not helping anyone. After a long walk to our room it proved to be small and there was mold around the shower. There was no information folder in the room for local... more

I dont know where to start....from to check in to check out i wanted to blow my brains out nothing was more difficult than communicating with the staff of which there was not 1 British person amoung them. Everyone bar the cleaners were beyond rude. I ordered 2 coffees and a bottle of coke at the bar, the barmans mobile... more

There are a number of problems with this hotel. First, it is classed as a luxury hotel on the website and that is just....well, rediculous. Upon arriving at 11:00 I was told that the restaurant was closed but that there was a room service menu. Then I was told that there was no elevator, but a concierge would assist me... more

Having read previous reviews wasn't quite sure what to expect, but was pleasantly surprised. On first sight, the lobby is fairly standard, staff was fairly attentive but walking to the room (by the way, there is no elevator, so beware if you have physical difficulty in climbing stairs!) I wondered what on earth I had done as the corridors looked,... more

I am in this hotel right now and I really wish we'd gone else where. The building is tired and shabby. We've paid for parking but there is none. People are parked on double yellow lines, up on the kerbs and just all over the place. It is utter chaos and all reception tell us to do is to keep... more

We booked here for the convenience of staying the night before we flew and being able to park for our holiday. The hotel is tired and too busy for the number of staff on the desk. But the main problem is the parking. There simply isn't enough. Cars are double parked and on yellow lines or the grass. The advice... more

We stayed here after a late flight from Cairo. I wish we hadn't. It's just awful. There is no elevator and it's a warren of long hallways with dark wood doors. You could get lost and feel that you were walking down those halls forever. The reception is very hard to get back too the signage was useless. It's not... more

I stayed at the hotel for 1 night for business. To be honest this is as long as I could stand. The room was very poor. The toilet door didn't open all the way as the toilet was in the way. The shower took ages to warm up and the aircon was awful. I ate in the restaurant in the... more

stayed at the thistle 2 weeks ago before flying to usa, we had an exceptional deal of only £74 overnight including 15 days parking so i have no option but to rate it highly, the hotel is in need of modinization, but to be honest it is full most nights so i suppose they think why bother, but it is... more