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BEST WESTERN Gatwick Moat House

3.0 of 5
Longbridge Roundabout | Gatwick, Horley RH6 0AB, England
Hotel amenities
BEST WESTERN Gatwick Moat House
Ranked #4 of 13 hotels in Horley
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410 reviews from our community

Traveller rating
    70
    173
    101
    31
    35
See reviews for
Families
63
 
Couples
166
 
Solo
40
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leicester, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We used this as a convenient way of checking in for our Gatwick flight 24 hours early, thereby giving us a restful night prior to flying, and to park the car up for a fortnight at a competitive rate. Excellent service all round, the receptionists were friendly, courteous and helpful. Parking up was a breeze and on our return the... More

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Muir of Ord, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

We have stayed at the Best Western Gatwick Moat House on several occasions, when flying from Gatwick Airport, our last visit was on the 1 May, 2013. The hotel is only five minutes away by shuttle bus. The rooms are comfortable and ideal for a short stay. The bar serves bar meals and a good selection of drinks. The restaurant... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013 NEW

First time we have stayed at this hotel.The check in process was very good and staff very helpful,and friendly. The rooms were basic but very clean and had tea and coffee making facilities. The food was overpriced but we were able to use our Tastecard and get 50 per cent of our bill,which made it quite good value. The car... More

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Bucks
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 11 May 2013

I got this hotel on a deal by booking Laterooms and paid £40 B&B for a twin room. Wasn't expecting much for that price but the hotel was excellent. Immaculate well appointed room & good bathroom. Getting in to Gatwick at 1.00am, I didn't relish the thought of a long journey to the hotel but need not have worried, The... More

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 8 May 2013 via mobile

When we arrived reception were fine. We had a very long trip from Hong Kong previous to that Australia and when we went to have a shower the water just poured out of the hole like a tap. There was no fan in the room and it was very very hot. After notifying the reception they really did come up... More

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Wellingborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Stayed one night with my adult son before he flew out of Gatwick. Staff very helpful and the bus trip to Airport was quick and regular every 15 minutes but does cost £3 per person. The hotel advertises a reasonable meal but we did not use the resturant as we went to London to see a play. Arrived about 11am... More

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London
1 review
5 of 5 stars Reviewed 8 May 2013

Clean and good service. Location great for the airport with a good bus service. The alarm went off at the desired time which is most important when you have to get up very early for a flight. Nothing worse than missing your flight because the alarm failed!

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Review collected in partnership with Galahotels.com

Milton Keynes, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 May 2013 via mobile

Good value for money. Pleasant staff at check in who explained everything. Room was spotlessly clean.. Even had towel art on the bed.... Wow! The room was rather too hot for me and the windows didn't open and room temperature was centrally controlled. Very helpful staff when I couldn't find the hair dryer someone came in a couple of minutes... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

Reception very good. Management helpful. Staff friendly. Restaurant and bar excellent. Near to Airport and Central London by Train. 24 Hour Car Parking and long term parking Access to Surrey countryside immediate. Hotel Bus 24 Hours per day.

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Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 May 2013

We stayed here the night before we flew out on holiday. It is great value for money as we took advantage of the stay and park option. We have stayed here before and found it really easy to park the car and begin to relax before your flight abroad. It is only a short cab ride to the airport or... More

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QMHManager, Resident Manager at BEST WESTERN Gatwick Moat House, responded to this review
14 May 2013

Dear guest, Thank you for taking the time to review your stay with us. I am very pleased to read that you enjoyed your time with us and found us to be everything you needed before your flight. I’m happy to read that you found everything to your liking; including your meals. I look forward to welcoming you back to... More

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Hotel Summarization (Beta)

What travellers say

  • Shuttle buses(20)
  • Car park(8)
  • Good value(7)
  • Bar area(3)
  • Clean and comfortable(3)
  • Very friendly(3)

Additional Information about BEST WESTERN Gatwick Moat House

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England
Region: United Kingdom > England > South East England > Surrey > Horley
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotels in Horley
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 
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Also Known As:
Best Western Gatwick Moat House Hotel
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
BEST WESTERN Gatwick Moat House Horley, Surrey

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BEST WESTERN Gatwick Moat House
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