Similar to other people I left my car at this hotel for 15 nights starting the 20th August only to find on my return that my car had been moved from bay 72 to the front of the hotel. On inspection on the 4th September I noticed that the back valace skirt was all scratched as if it had been... more

We left our car at this hotel for one week and on our return late in the evening, we found that our car had been moved to the front of the hotel and was significantly damaged. Our car was not damaged prior to this and to my horror all on the left hand side rear panel and bumper has been... more

Claimed to be refurbished but this did not apply to the prefab/trailer building in the rear where we were assigned. Expensive upgrade possible, a classic bait and switch operation. Room was shabby and ugly and the large bathroom needed a good cleaning. Supposedly a four-star establishment but this rating obviously did not apply to the prefab area. The parking area... more

Stayed here two nights in June 2009 as part of a large family group, taking up ten rooms. None of us had any complaints, and we all enjoyed our stay. On the plus side: So close to Gatwick, it costs £9.50 in a taxi each way or £3 on a bus. Polite, friendly staff. Extremely clean Modern, stylish and everything... more

Stayed here one night early Feb. Booked through lastminute.com and got a good rate for a double room. Bus runs from Gatwick Airport (£3.00 each way) to the hotel, journey took us about 20 minutes. Nice enough reception area; efficient check-in (although I did think the receptionist might have managed to crack a smile - makes such a difference and... more

Christmas & New Year trip to this hotel was a disaster. We expected something different food wise as it was Christmas, but were disappointed with the lack of festiviest especailly as it was billed as a Christmas and New Year break. New Year's Eve we were tipped out of the restaurant and made to celebrate the festivities in the receiption... more

Our stay was in September 2008. Having already booked our valet parking at Gatwick, and originally intending to drive down early in the morning, we made a last minute decision to travel the night before our flight and stay at an airport hotel. Normally we stay at the terminal at either the Hilton or the Sofitel but decided it was... more

We arrived at around 3pm and room was ready 1st room we went to was more like a 2 star hotel then a 4 star but we thought for £59.00 what did we expect... We then upgraded to a Superior room which did met the 4 star standard, was nice and clean and had great bathroom and moden feel to... more

We stayed here on the evening of 2nd August having booked though Holiday Extras using the undercover option (where they choose the 4 star hotel) so paid only £71 for room only but including a weeks parking. Refurbished room on ground floor was very comfortable and reception was efficent. Was up for 05.35 bus next morning so didn't get to... more