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Horley

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Rosemead Guesthouse


19 Church Road, Horley RH6 7EY, England
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Reviews you can trust

50% Recommend
3.5 of 5 stars 24 reviews
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By trip type
All (24)
Business (0)
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[ Date ] [ Rating ]
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3 of 5 stars
Johannesburg
3 Oct 2009 | Trip type: Solo travel

I stayed at this b/b for a few days at the beginning of July. Upon making the booking, via Late Rooms, I advised that I would be arriving very early and could I just dump my luggage and come back later. I was told that would be fine. I did arrive very early and fully expected other guests to be... more

Management response from
beaglelady, Owner

First of all I would like to thank you for taking the time to review my property. However, I find it surprising that you extended your original booking for 2 nights, for another 2 nights and then a further one night, if there was so much wrong with the guest house! In your original e-mail to us you gave an...

Top Class
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4 of 5 stars
Edinburgh
29 Aug 2009 | Trip type: Solo travel

Not sure why the Norwegians thought the owner unfriendly; my experience was quite the opposite. The owner could not have been more helpful and the guest house has a lovely, homely feel to it. Unless you are arriving in the middle of the night and waking up the owner and all the other guests, I'd find it hard to fault.... more

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2 of 5 stars
Stavanger, Norway
15 Aug 2009 | Trip type: Family

The reviews on this site are spot on. Our room was fine for a family but the owner was less than friendly. more

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5 of 5 stars
England
12 Aug 2009 | Trip type: Family

I stayed at Rosemead Guest House with my family and we enjoyed it very much. Fiona and her beagles made us most welcome - the dogs came to the door to welcome us too!! Fiona was very efficient with the all the information required for check-in and we stayed in a lovely clean room with lots of extras including a... more

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5 of 5 stars
lymehouseblues
7 Aug 2009 | Trip type: Couples

A great start to our holiday in this lovely homely guesthouse. Clean and comfortable, the best breakfast, a varied and plentiful selection of beverages and biscuits in the room: Not just the usual two stingy teabags! Also Interesting small town, not a bit airporty as you might expect being so close to Gatwick, with lots of excellent pubs and eateries.... more

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5 of 5 stars
Grenada West Indies
16 Mar 2009 | Trip type: Couples
1
person found this review helpful

I have been reading all of the negative comments written on Rosemead Guesthouse. We arrived from a horrible 12 hour flight to the UK, upon our arrival at Rosemead there was a mix up on the days, however the Manager Fiona was very accommodation as our rooms were prepared for the following day. We were greeted by wagging tails from... more

Management response from
beaglelady, Owner

Thank you for your glowing review! I was so glad that despite the mix-up with your booking, you enjoyed your stay and visiting my beagles! They always like to say hello to all my guests and love all the fuss and attention! I look forward to welcoming you here again next time you pass this way.

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2 of 5 stars
Berkshire
20 Aug 2008 | Trip type: Family
2
people found this review helpful

We needed some accomoation for the family for a wedding we were going to locally which was spread over two weekend (weird i know). On speaking to Fiona she seemed helpful and the rates were ok, compared to other hotels in the area. We booked 4 months in advance and recieved our paper work promplty. Having to drive aound the... more

Management response from
beaglelady, Owner

Pretty Butterfly Thank you for your comments they are however not accurate. Pretty Butterfly Thank you for your comments. They are however not accurate. I have never told anyone to “go away”. I did say you to come back at 4pm as check-in is from 4pm as per my website. As I have explained before I work from 7am in...

A good night
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5 of 5 stars
Norwich
19 Jun 2008 | Trip type: Couples

Well, I'm glad we didn't read some of these reviews before we booked. We found very comfortable and homely accommodation, much more personal than a hotel or even most guest houses. Our car storage was handled efficiently. The literature emphasises if you need anything, just ask. I needed something to cut through some wire; Fiona happily produced the right tool.... more

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5 of 5 stars
Surrey
16 Feb 2008 | Trip type: Solo travel
1
person found this review helpful

Following a very delayed flight back into Gatwick I booked a room with the landlady, Fiona, who was very polite and businesslike from the start. She arrived in minutes to collect me and I was delighted to find a warm, hospitable welcome in a very professionally run house. Fiona was so helpful and pointed me in the right direction for... more

Management response from
beaglelady, Owner

Thank you! It is lovely to reply to a favourable review!! Thank you for your kind words.

Beware!
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1 of 5 stars
evesham
5 Feb 2008
4
people found this review helpful

Contacted the guesthouse to book B & B , parking and transfers to and from Gatwick. The person taking the details (and my money) stated everything was fine. Subsequently, two E-mails arrived confirming a booking with transfer to Gatwick but not return. I phoned and was greeted by a very rude woman (apparently the owner) who blamed me for getting... more

Management response from
beaglelady, Owner

George R has a very selective memory about what he asked for when he booked a room here at Rosemead Guest House. He told Maxine that he had e-mailed us but that his wife said that was too slow so he had decided to make the booking by phone. He made the whole booking before saying to Maxine that she...

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Rosemead Guesthouse Address

19 Church Road, Horley RH6 7EY, England