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All 4 Pontypridd hotels

Heritage Park Hotel

Coed Cae Road | Trehafod, Pontypridd CF37 2NP, Wales
Hotel amenities
Heritage Park Hotel
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Ranked #3 of 4 hotels in Pontypridd
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93 reviews from our community

    Trip type
Traveller rating
    14
    34
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    14
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Date Rating
Llanelli, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 19 May 2013

This place is a real dump, in need of a complete refurb!. The corridors leading to the rooms are so scruffy and rough you just feel the place closing in on you. The room was very basic but clean enough to stay one night if you had no choice! Even the breakfast was stale luke warm after being left in... More

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UK
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 April 2013 via mobile

Stayed with my family in March 2013.... Firstly the hotel is reasonably good value at around £60 per night including breakfast, the staff are friendly especially the waiter who was attentive in the restaurant area... However, the place is extremely tired and needs some investment to bring it inline and attract more and repeat custom... Not sure when the hotel... More

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Businessman in England
Top Contributor
78 reviews 78 reviews
44 hotel reviews
Reviews in 56 cities Reviews in 56 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 23 April 2013

I have stayed here occasionally for the last 10 years and I'm very sorry to say that I've watched this hotel go downhill. It has a lot going for it - a nice restaurant, good bar area, small health club and swimming pool, friendly and helpful staff but it desperately needs overhauling. The decor is very tired, the bedrooms are... More

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Staffordshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 April 2013

The hotel provided really good value for money - we had a triple room for £60 a night , with full breakfast. The room was clean, corridors a bit tired and the pool and jacuzzi provided a nice relaxation opportunity. Drinks were usual hotel prices. The staff at the hotel were really friendly and it was a perfect location for... More

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Chelmsford, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 April 2013

We stayed here recently whilst visiting relatives in the vicinity. We found the welcome most warm and the rooms to be spotlessly clean and, for the money very good value indeed. There were many others staying there and all were praising this simple but homely hotel. The food was of good quality and just what we needed after a long... More

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Bradford, United Kingdom
Top Contributor
145 reviews 145 reviews
26 hotel reviews
Reviews in 45 cities Reviews in 45 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 April 2013

Helllo all...........This was our second visit here.......and this was complimentry due to my last review on 26 Jun 2012. Thins have slightly improved, some decoration has taken place...my main problem is the cleanliness.......still not up to scratch!!!!!!! We were put into the same room with the same problems (and more) as last time........the hair drier was out of order........the lable... More

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Abergavenny, Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 March 2013

We found this and thought lets give it a go. Reception and check in was smooth with a pleasant lady on hand. Bar and staff were superb, nice one Geraint. We had a lovely meal in the restaurant then retired to a superbly comfortable bed in a spacious and well set out room. Breakfast was fab. The on,y down side... More

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Pembrokeshire
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 25 March 2013

Found all the staff to be very friendly and helpful. The rooms were adequate and could have been cleaner. Dinner in restaurant was excellent and filling, could not manage a pudding. Addi, the waitress was friendly and attentive without being intrusive. Food reasonably priced. Very pleasant stay, would stay again if in the area. The hotel could do with refurishment.

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England
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 20 March 2013

Disappointing stay. The service at night was slow - 50 minutes for main course to arrive. Room was very noisy because it was hot, yet the radiator wasn't on, and so the window needed to be open and the traffic was very close. Lighting needs to be improved. Breakfast was very limited even at start. No chance for a continental... More

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Heritage P, Manager at Heritage Park Hotel, responded to this review
4 April 2013

Thank you for you feedback. We are located at the end of a small village called Trehafod with a road the other side of the car park, which are both very quite during the night as the hotel is not located within a busy town centre. Breakfast offers a variety of choices including continental, as there are juices, cereal, fruits,... More

Staines, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 March 2013

we booked this for a short stay as friends were getting married. the room was spotless, bed comfortable and everything worked! we had lunch in the bar when we arrived which was well priced and very good, as was breakfast the following morning. the staff were friendly and efficient and extremely welcoming. the wedding reception in the evening was also... More

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Heritage P, Manager at Heritage Park Hotel, responded to this review
4 April 2013

I am pleased to here that you had a lovely stay during you time with us and that the Wedding Reception was enjoyed by all. The Banqueting Team pride themselves on the service that they deliver during Wedding functions and I am glad that you were able to experiance that, as well as the Restaurant, Kitchen and Bar Team. Thank... More

 
 
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Additional Information about Heritage Park Hotel

Also Known As:
Heritage Park Pontypridd
Heritage Park Hotel Pontypridd, Wales
Address: Coed Cae Road | Trehafod, Pontypridd CF37 2NP, Wales
Region: United Kingdom > Wales > Southern Wales > Rhondda Cynon Taff > Pontypridd
Amenities:
Bar/Lounge Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Pontypridd
Price Range: ££
Official Description (provided by the hotel):
Set at the beginning of the famous and beautiful Rhondda Fawr and Fach Valleys and only a few miles from the town centre of Pontypridd, our Hotel is an ideal base, whether it be Business or Pleasure we are centrally located. The local Train Station Trehafod will provide links to Cardiff and Swansea whilst by car we are only 20 minutes from The Brecon Beacons National Park. We offer all of our guests Free WIFI, Free Car parking and Free use of our Pulse Fitness Centre, with a Pool, Steam-room and Gym, Lounge Bar offering Beers, Wines & Spirits. The Loft Restaurant serves Breakfast, Lunch and Dinner or for a more casual meal try our "Home from Home" dishes in our Lounge Bar. Our Management team who, together with the staff, constantly strive to ensure that guests are made to feel comfortable during their visit. ... more   less 
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