This was my second visit in a few weeks and I am pleased to say that the standards of service and customer care were both excellent and consistent. By far the hotels biggest asset is the very friendly and helpful people who work in this really nice environment. Its location is relaxed and suits both business and leisure visitors. I... More

Attended a wedding on Sunday 05 May 2013. We arrived early and even though we couldn't check into our room, we were invited to use the hotel bar and look around the grounds. The hotel is set in stunning grounds. The staff were extremely helpful and friendly and played a large part in assisting the bride and groom whilst they... More

Once again we had tea at the hotel. The soup was delicious (no roll). The wine good. Sandwiches were smoked salmon and cucumber 2 small quarters each and two quarters of bread and butter (sorry egg - we think). Lashings of clotted cream and jam to cover cheap shop bought scones and bought lemon drizzle. Super soup and wine probably... More

Stayed here on a 2 day break whilst visiting Ironbridge. Apart from breakfast we didn't eat at the hotel. My wife was concerned it might be a bit cold in the room, perhaps after reading older reviews. If anything it was the other way and we had to turn off the heating in the room to stop ourselves roasting ;)... More

A nice old fashioned hotel, had an interesting room during my stay although small it was very cosy and it was up in the roof of the building with large wooden beans and lovely old fashioned windows. Bed was hard and the roof in the bathroom made it difficult to stand in the shower. No lifts upstairs so had to... More

Very enjoyable stay in this hotel which is full of character; the all-inclusive deal was good value for money. Parts of the hotel look a little tired and in need of some TLC, but the company are obviously in the process of smartening it up. Despite there being a wedding on the Saturday, the room we were staying in was... More

First visist here for two nights in the Madeley Court to visit Ironbridge gorge and relatives. Lots of character in a nice setting. Good range of choice on the evening menu if a little overpriced but very tasty beef. Room was well appointed but being in the newer South Wing 1 it suffered from the door closures slaming the doors... More

Stayed at this hotel on 22/3/13 for one night, it was a special deal offer. Upon entering the hotel, I was totally taken in by the surrounding and atmosphere. The Staff were very helpful and couldn't do enough. We had afternoon tea in the conservatory which was lovely. Our Room which although was 2 floors up (stairs were very steep)... More

We had a complimentary stay at the hotel after our wedding last year. It was a really lovely nights stay. I had morning sickness and the staff were so kind and helpful in offering to let me have breakfast early and a lady called Jen chatted to me as I was down so early on my own, she was really... More