I'd lived in Richmond for years and walked past this hotel many, many times. Grand and imposing on the hill and right by the park I couldn't wait to stay there once I had moved away. Instead I had one of the worst weekends of my life. Welcoming from the outside it went wrong went I went to find my... more

Stayed here for one night and was very disappointed. The photos of the hotel on the website looked lovely however it was the complete opposite when I arrived. Check-in was a joke - it took them 10 minutes to find me a room that was ready, even though it was well after the 'official' check in time, and when I... more

Richmond Hill Hotel is all about its location. The views across Richmond Park and the river are fantastic especially when I awoke to a snow covered London. This was my first visit to this area as was impressed by the surrounding countryside and wide array of good restaurants that were not stupidly priced. The hotel itself is a lovely building... more

Upon arrival to the hotel we were greeted by a very friendly face. We arrived early and without hesitation the receptionist picked up the phone to find out if our room was ready. We told him not to bother as we were going out into town anyway. He gave us a brief description of the local area and told us... more

Luckily we got a low rate staying just after new year - it certainly isn't worth £140 and wouldn't recommend staying if you pay full price.Go for The Petersham instead which is the same price. It's a good location and SOME rooms have been refurbished. Make sure you get one that has been. Deluxe room is nice and comfortable and... more

Upon arrival I found the staff very friendly and done everything they could to for you to make your stay perfect! My room was spotless, well equipped and very comfortable! Breakfast the following morning was really nice and set me up for a day of shopping and site seeing! The hotel is in a fantastic location! It’s near to everything... more

We wanted to stay in London to do some Christmas shopping but all the hotels in and around London were either too expensive or full. After some searching we found Richmond Hill Hotel. What a lovely surprise. Close to Richmond Park to have a leisurely walk on Sunday morning, and close to the tube straight into Central London. The staff... more

This was the first time I had stayed at the Richmond HIll Hotel and was very impressed by the staff and their attention to detail with all aspects of my stay. The hotel was recommended by a work colleague and I felt that I must pass on this recommendation to others. Breakfast in particular was very good as I do... more

My husband and I stayed at the Richmond Hill hotel as our friend was getting married there and we were left very disappointed. Our friend had a special rate for her guests and the number you had to call was constantly engaged, we managed to eventually book a room via their main number but it was quite a laborious process,... more