ROOM: perfect, very clean and swish, bathrom was a good size with a massive shower head, nice warm water with good pressure. Lovely little plasma screen, complete tea/coffee facilities and good range in mini bar if slightly pricy (half bottle of moet at £30!). Not a speck of dirt anywhere, even in spaces that are normally missed, e.g. scurting boards... more

We stayed at this hotel for a recent trip to London and Windsor. We hadn't been to Richmond which was beautiful and we decided to spend more time there than planned. Good connections into London and Windsor from railway station which is about 15 minutes walk. The hotel was very good: excellent pool - mix of rooms in terms of... more

My husband booked this as a treat for our first wedding anniversary. We stayed one night as we were booked to go to The Glasshouse restaurant in Kew (fantastic, by the way!). When we arrived at 2.15pm we were told our room wasn't available as they had been very busy. We said we'd have a drink in the bar while... more

A lovely hotel, sympathetically refurbished with very friendly staff and only a few minute walk to the centre of Richmond. The bedroom was very comfortable and immaculately clean and the breakfast offered everything you could wish for. I would recommend this hotel to anyone who appreciates quality. more

My family and I used this hotel as a base for a 5 day trip to Windsor and London. We were relying on public transport, and the hotel was a perfect base for us. Waterloo station was jut 20 minutes from Richmond by train. Hotel staff were very friendly and helpful. We made good use of the excellent pool and... more

My family and I sprent 5 days in this lovely hotel close to lovely Richmond. Friendly staff and first rate facilities we have a great time. The leisure facilities were super and the hotel is in walking distance of the park and town. more

My Boyfriend and I stayed at the Richmond Gate Hotel one night last saturday and it was amazing. When we arrived he car outside the entrance, I was instantly impressed by the building and the surrondings. My boyfriend did the checking in process, while I kept warm b the fireplace in the lobby.it was juat amazing.It was great value for... more

Checked in on 27th March. Room 207 which was overlooking the next door hotel/carpark . We had only paid for basic so wasnt too bothered and didn't expect galloping herds of wildebeeste ( for the Fawlty Tower fans). Richmond is a lovely spot and 50 yards from the hotel to the left is Richmond Park , 50 yards to the... more

Small poky bedroom. Poorly equipped and prepared - we had to wait 4 hours for them to deliver a missing cup and some shampoo. And we had to ask twice for the complimentary bottle of wine. The towels were so old they were like sand paper. Parking was non-existant - we were asked to come back after 11.00pm to park.... more