Overall the hotel was terrible. We checked in with a friendly hello to the lady on reception and she didn't even look up let alone acknowledge us speaking. The hotel was very shabby and needed a lot of work. The rooms weren’t much better and felt dirty, which was probably due to the general shabbiness of the room. We noticed... more

We were put in a room up on the second floor and with no lift and heavey bags to carry, we didn't get any help with our bags. Bathroom had been recently tidied up but they forgot to clean the grout of the walls, shower had no temprature control and standing in the bath is dangerous. Floor in the room... more

Stayed for one night while visiting a relative. The room I had was OK, but the shower produced very little water and the temperature could not be regulated well. The whole system is outdated and should be renovated, just like other things in the hotel. The price of 65 pounds for a single room is certainly too high for the... more

I booked this hotel for family members when they were visiting the area. Admittedly I had no problem making the booking, and reconfirming it on the day. I know the Richmond area well and had see Quinns from the outside, a large Victorian House with a pretty ivy creeper on the outside. It looked perfectly respectable. Appearances can be deceptive.... more

I stayed in Quinns Hotel for three nights while visiting a family member, paying £65 per night. I appreciate the hotel is in Richmond and it's a lovely area, however this hotel is horrid and not worthy of its 3 stars or the room rate. All the entrance carpets are really dirty and the whole place is shabby and extremely... more

I called the hotel direct and asked them how far they where from roehampton hospital they told me 2 minutes walk I asked them what star rating they were they told me 3 star. when we arrived they were 2 and half miles from the hospital and they were not 3 star. The entrance smelt of cat urine and was... more

Spend a little more on a hotel and stay somewhere else that is not falling to bits, dirty and doesn't have double glazing on the rooms directly on the very busy road, which doubles up as a race track at 3am. more

A reasonably priced hotel in an expensive area. The staff were friendly and the rooms clean. Loved the toilettries provided in the bathroom and the plentiful supply of tea/coffee/hot chocolate in the room. Some areas of the hotel are a little tired looking and in need of some re-decorating. However the room we had was fine and spacious enough for... more

I stayed at Quinns for 3 days in late March. We choose Richmond to be near the college. Walking from the train w/ small carryon luggage was an easy trip - about 8 min. Our room had twin beds and a large soaking tub!! There was also a pot to boil water and a selection of tea/coffee/chocolate and cookies in... more