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Mercure Bristol North The Grange Hotel Reviews, Winterbourne

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Mercure Bristol North The Grange Hotel

4.0 of 5
The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
Hotel amenities
Mercure Bristol North The Grange Hotel
64 traveller photos
Ranked #1 of 1 hotels in Winterbourne
4.0 of 5 stars 163 Reviews
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163 reviews from our community

Traveller rating
    79
    42
    27
    6
    9
See reviews for
Families
34
 
Couples
58
 
Solo
2
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Northampton, UK
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
“Nice location, room just "ok".”
3 of 5 stars Reviewed 14 May 2013 NEW

Stayed at The Mercure Grange Hotel for one night and although greeted by friendly reception staff on arrival, I was given some vague directions to my accommodation which necessitated a walk all the way back to reception having found my way into the back yard of the hotel with all of my luggage after a long day at work to... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
15 May 2013

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Bristol North The Grange Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your... More

Wales
Top Contributor
80 reviews 80 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
“Average hotel at above average price”
3 of 5 stars Reviewed 10 May 2013 via mobile

Stayed the one night on business, room was okay if a little dated but clean. Floors were a little squeaky and made a bit of noise in the morning. Biggest complaint was the food in the restaurant and the three of us were left disappointed by the quality considering the price. I ordered a pâté starter which must have been... More

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
15 May 2013

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Bristol North The Grange Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your... More

Melbourne, Australia
1 review
“Night in Bristol”
5 of 5 stars Reviewed 1 May 2013

This was our last stop after a month touring UK. Location of hotel a bit of a problem and without GPS I would have had problems. But other than that a great place. Just enough out in the country. But close enough to Bristol and Heathrow. We were D B &B guests. We enjoyed out dinner and breakfast and the... More

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Review collected in partnership with Accorhotels.com

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
2 May 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that you had a pleasent stay and that you would recommend us to your friends. I will share your comments with our team as I am sure that... More

Reading, United Kingdom
1 review
“Absolutely great break”
5 of 5 stars Reviewed 29 April 2013

My friend and I have just returned from a two night break at this hotel. Everything was absolutely faultless from the friendly, helpful staff to the sumptuous dinners and breakfasts. Our room was really nice and it had a radiator which we could increase or decrease as we liked and everything was really clean. The room had an ironing board... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
30 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that you had a faultless stay and that you will consider coming back to stay at Mercure Bristol North The Grange. I will share your comments with our... More

Bristol
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Thoroughly good stay”
5 of 5 stars Reviewed 29 April 2013

We stayed at this hotel on Saturday night and were very impressed by the whole experience. The staff were all friendly and helpful, dinner in the restaurant was delicious. I ordered the Chicken Wellington and was told that there would be a wait of 20-30 minutes because it's freshly cooked. A professional touch. The room was spacious and clean. I... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
30 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that you had an excellent stay and a wonderfull meal inour Restaurant. I will share your comments with our team as I am sure that this feedback will... More

Eastleigh, United Kingdom
1 review
“Good Hotel”
4 of 5 stars Reviewed 28 April 2013

A good hotel in a lovely location, only just outside the busy town of Bristol. Excellent restaurant and the staff were all efficient and friendly. We stayed there some years ago and found it just as good as last time.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
29 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that overall you had a good stay and you found the location lovely and Restaurant excellent. I will share your comments with our team as I am sure... More

Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“A reasonable choice”
3 of 5 stars Reviewed 25 April 2013

Unable to stay at my usual Bristol hotel, The Grange Hotel was in a good situation, in pleasant grounds. The staff were helpful and check in was quick and simple. My room was large and spacious but smelt quite strongly of bleach. I suppose there are worse smells. It was also a little cold but again not really a problem.... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
29 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive and constructive feedback. I am glad to hear that overall you had a pleasent stay and you would consider staying with us in the future. I have noted your comments very carefully and will... More

Gloucester, United Kingdom
1 review
“Most Wonderful Wedding Reception”
5 of 5 stars Reviewed 13 April 2013

Had my wedding reception at the grange and everything was just so perfect? Staff, the venues, food and rooms not forgetting the man in red! All so perfect and yes it was the best day of our lives in a great company and great venue. Looking forward to coming back. Thank you all so much for a perfect day!

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
15 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I would like to take this opportunity to again congratulate you! I am thrilled to hear that you had a great time on your special day. The Grange is indeed a wondeful hotel... More

Wetherby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Returned after nearly 27 years!”
4 of 5 stars Reviewed 12 April 2013

Had my reception here many years ago and it was faultless. Although it was then privately owned and is now part of a chain it has not gone downhill as I had feared from reading some of the reviews. I returned with my daughter for 2 nights staying as part of a Tesco clubcard deal. I had feared that staying... More

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
15 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that you were looked after well and you found the hotel presentable and staff attentive. I will share your comments with our team. I am sure that this... More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great place to stay”
4 of 5 stars Reviewed 8 April 2013

We have just returned from a great weekend at the Grange, staff were friendly, the room was great and access to Bristol very good. Wish we had better weather to explore the grounds will hopefully go back. Downside pool staff not friendly but spa itself very good. Wonderful place for a wedding

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review
11 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that you found the hotel to be a great place to stay. I will share your comments with our team. I am sure that this feedback will serve... More

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Hotel Summarization (Beta)

What travellers say

  • “Very good” (12)
  • “Evening meals” (4)
  • “Friendly and helpful” (3)

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Additional Information about Mercure Bristol North The Grange Hotel

Address: The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
Region: United Kingdom > England > Gloucestershire > Winterbourne
Amenities:
Bar/Lounge Business Centre Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Winterbourne
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Country House Hotel dating from 1851, located 6 miles from city center & 3 from train station. ... more   less 
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Also Known As:
Ramada Hotel Grange
Ramada Bristol
Bristol Ramada

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Mercure Bristol North The Grange Hotel
The Grange, Old Gloucester, Northwoods
Winterbourne BS36 1RP
England
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