InterContinental Hotel Muscat 5* (Oman) - Hotel Reviews

Address: Al Kharjiya Street | Al Shati Area, Muscat, Oman

Phone Number:

Region: Oman > Muscat Governorate > Muscat

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 On the Beach Hotels in Muscat

#8 Business Hotels in Muscat

#8 Luxury Hotels in Muscat

Price Range: ££

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: InterContinental Muscat is a 35-acre oasis in the heart of the city s premier residential, government and diplomatic quarter. The business and commercial district is close by, as are must-see sights including the Sultan Qaboos Grand Mosque, Bait Al Zubair Museum and Amouage Perfume Factory. For shoppers, the Muttrah Souk is the essence of Muscat. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Venere and Tingo so you can book your InterContinental Hotel Muscat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Intercontinental Muscat

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284 reviews from our community

See which rooms travellers prefer - 63 traveller tips

JohnPaul2010

Dubai

Top Contributor

105 reviews

28 hotel reviews

Reviews in 29 cities

67 helpful votes

“Perfect location, professional service”

Reviewed 13 May 2013 NEW

I really enjoyed staying at Intercontinental Muscat. From fast check-in to fast check-out the experience was really successful. The room was overseeing the Indian Ocean / Oman sea. All rooms are surrounding the main lobby but once door is closed it proved sound-proof. The IC hotel has a direct access to the beautiful beach. The green gardens provide a relaxing... More

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See 3 more reviews by JohnPaul2010 for Muscat

Dear JeanPaul2010, Thank you so much for taking your precious time to write your feedback on tripadvisor. You are absolutely right that our 35 acres of gardens and recreation area is one of our assets, which gives everybody the opportunity to relax in a peaceful environment. I hope to see you soon again. with kind regards Oliver Geyer Resident Manager More

sumo_trades

Doha, Qatar

171 reviews

33 hotel reviews

Reviews in 39 cities

104 helpful votes

“Surprised this is an Intercon”

Reviewed 12 May 2013 via mobile

Despite booking weeks in advance had to beg reception on 3 separate occasions to be upgraded as per Ambassador membership. Returned and explained to three separate people, finally the last one found a way to get us our sea view Club, the first just stonewalled asking me to come back every hour and check. Finally get key cards and up... More

Dear sumo_trades, thank you very much for your detailed positive and negative feedback on tripadvisor. Especially your opinion as a loyal Ambassador Member is very important for us. I can assure you that since your stay end of march a lot of improvements has been taken place. We see feedback like yours as an opportunity for us to become better... More

Mkech

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Consistent Hospitality But Looking A Bit Tired”

Reviewed 12 May 2013

I have been coming to the Intercon for 25 years and have always been impressed on the service and hospitality. The Club Lounge is run flawlessly by Alicia and her team. This trip however I have to say the hotel is looking a bit tired. On arrival the thermostat in my was broken and had to be replaced. I have... More

Dear Mkech, thank you very much for your patronage over the past 25 years. I can assure you that we will take care of your "old friend" . Actually we are running through an extensive maintenance program at the moment to lift up the appearance of our rooms and to identify and fix issues like you discovered this time. Further... More

Scott M

Sydney, Australia

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 4 cities

5 helpful votes

“Good Service, Good Food, Quiet Rooms”

Reviewed 11 May 2013

After my recent 'stay' at the Grand Hyatt in Muscat, this was where i checked in. The Hyatt had 3 more days pre-paid by me, but it was really that bad i didn't care about getting a refund, i just wanted out. But enough of a whinge - on to the good things about this hotel. I didn't mention my... More

Dear Scott M, thank you very much for your great feedback on tripadvisor. I am very happy to read that we were able to live up to your expectation, especially since your colleague recommended us. Especially that you mention our service as friendly and professional makes me proud and I can assure you that I will share your valuable feedback... More

Hiiiflyer

Dublin, Ireland

Senior Contributor

35 reviews

14 hotel reviews

Reviews in 17 cities

10 helpful votes

“A great experience.”

Reviewed 7 May 2013 via mobile

I didn't stay in the hotel but I drank and ate here in Trader Vics. The food was delicious and the cocktails to share were great and so tasty. The bar tenders could teach the Crown Plaza a few of their skills. There was a great atmosphere. It's certainly a place I'd make a return visit to.

See 2 more reviews by Hiiiflyer for Muscat

Dear Hiiiflyer, thank you very much for visiting our restaurant Trader Vic's. Your positive feedback is a great motivation for our team to continue striving for the best possible service. I hope you will have a chance soon also to try our other outlets, especially our Al Ghazal pub, which is now also open from lunch time onward or even... More

Bellerophon42

London

1 helpful vote

“Not a 5 star hotel - if you're serious about business then avoid this throwback..”

Reviewed 7 May 2013

When you think of a 5 star hotel, the first things that come to mind are opulence and atmosphere? Service and comfort? Above the ordinary decor, impressive exterior, peace of mind? On my business trip to the Middle East I have experienced this and much more in Dubai and Qatar. Yet here in Muscat, this so-called 5 star hotel is... More

Dear Bellerophon42, thank you very much for your honest feedback. Unfortunately we were no able to accommodate your needs. Please accept my sincere apologies for the issues you and your colleague faced at our hotel. I can assure you that they got addressed and that we will work on them to become better. I am very surprised about the comment... More

Paul B

Manchester, England, United Kingdom

6 reviews

5 hotel reviews

4 helpful votes

“Yes its was built in the 70's but so what”

Just returning home from a short stay in Muscat. I have to say that the previous comments on Trip Advisor nearly put me off, but it just goes to show. It is a case of "you cant tell the Banana from the skin". From the outside the hotel looks horendous, a big brown square block, with small balconies. But get... More

Dear Paul B, thank you very much for taking the time to write such a positive feedback. You are absolutely right - not everything what is done a few decades ago has been bad. We were the first international branded hotel is Muscat and ever since an InterContinental Hotel, which is well established and a landmark in the country. "Unfortunately"... More

Richard K

Auckland Region, New Zealand

42 reviews

Reviews in 28 cities

18 helpful votes

“Home has made improvements”

Reviewed 3 May 2013

I regularly stayed in 2012, except on my last visits in December 2012 the rates were too high - The Ramada won my patronage. In 5 months away there has been significant improvements at Home. A thinker is in charge of the main restaurant -- the layout of the breakfast buffet is logical, the organisation of waiting staff has improved.... More

See 3 more reviews by Richard K for Muscat

Richard K has 1 more review of InterContinental Hotel Muscat

“A wonderful retreat”

Reviewed 16 April 2012

Dear Richard K, thank you so much for your very kind review on tripadvisor, but especially for calling the InterContinental Muscat as your "home". This is the biggest compliment you can do.I assure you we will take good care of your favorite hotel and we will continue improving your home away from home. I hope to see you soon again.... More

Eric H

Baltimore

1 review

“Mold in Bathroom a Disappointment”

Reviewed 30 April 2013

The Intercon Muscat has been around for many years on a very great parcel of real estate on the sea. I travel there occasionally for business and although the hotel grounds and public space is kept in good condition, the rooms have severely been neglected. I don't usually post comments, but the mold situation in the bathroom was unacceptable for... More

Dear Eric H, thank you very much for your honest feedback. I am very disappointed to read about your experiences. I can assure you that one of our main focuses in this hotel is the cleanliness. The reported issue is in general due to the local weather conditions a challenge, because of the extremely high humidity, which we have these... More

LavenderEngland

England

8 reviews

8 hotel reviews

Reviews in 6 cities

“return trip to Intercontinental”

Reviewed 28 April 2013

We spent a week here at Easter after enjoying our first stay here last Autumn. The grounds are really spacious and the pool is good but looks a little old and needs refurbishing. There is also a big sports pool for swimming enthusiasts plus a shaded area for children which is a good idea. The exterior of the building is... More

See 2 more reviews by LavenderEngland for Muscat

Dear LavenderEngland, thank you very much for taking the time to share your positive experience at the InterContinental Muscat with other travelers. The hotel was the first building in this area, therefore it seems from the outside not fitting to the rest. But actually the rest did not follow us ;-). We will take your feedback into our considerations to... More

1-10 of 284 reviews

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InterContinental Hotel Muscat Reviews

InterContinental Hotel Muscat

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