On a skiing holiday with my family in February 2013. Great venue, with friendly helpful staff. Directly on the slopes and ski school adjacent to the structure. Appreciated the baby club and baby dance (the kids had fun). The only drawback is kitchen. A self-service at lunch practically like an hospital (it's not difficult to make two chips and two... More

We loved this hotel for it's views, fantastic food and helpful reception staff. They had a lovely pool, steam room, sauna and hot tub (though it was not hot at all). However, the man who runs the shuttle to and from the town of Bardonecchia (where the train station is) is incredibly rude and unhelpful. His last shuttle is meant... More

I stayed in the hotel for a week in February. We were two couples with children. Having read very critical reviews, especially concerning the food we were skeptical. The first night the pasta was not very good which we mentioned to the staff. After this the food was very good. The staff is very service minded and the hotel is... More

We had a fantastic stay & really pleased with the hotel. We had a newly renovated & spacious family room, very quiet - effectively two rooms since the king(?) size sofa bed was in its own room with a very well equipped kitchenette (although we used it only for making drinks). Our main guest room was two single beds pushed... More

Just stayed 3 nights with my wife and kids. While it seems some of the previous reviewers may have had some problems with some broken plumbing, there's definitely no reason for all the hating. First, the good: AMAZING views of the mountains from both the rooms and the breakfast room. Decent breakfast included - omelet, lots of cakes, cappuccino, etc.... More

First snowboarding holiday with my boyfriend The service was most friendly. If you are only English spoken and are not willing to learn a few basic Italian words you might struggle as most the staff English isn't great. Entertainment crew were really nice and their English was alot better, they were always there to help :) The rooms were really... More

This is by far one of the worst hotels we're ever stayed in!! With the cheek of paying for a 4 star when it cannot even be classified as a 2 star or less!! We stayed there over New Year! The location is lovely - actually the only decent thing in it all! The breakfast is completely basic - having... More

We have just returned from a six day stay at Hotel Jafferau. What a disgusting experience! We had no water all evening on the 30th and 31st December and on the 1st January. After a day of skiing, one looks forward to a warm shower but at the Jafferau this does not happen! The food is so lousy that we... More

Room: new, modern, excellent views, clean. 21" TV is a bit of a disappointment, but hey, we came for ski, not for TV. Staff: very very very friendly and warm, though some struggle with English. Food: Not gourmet, but good enough. Location: excellent ski in ski out, adjacent to lifts. But variety of slopes is better in the other part... More