Having booked Hotel Cristallo, I arrived to find that they had double booked my room and that I was to be moved to the Amato. This was meant to be the same price, but they attempted to charge me 10 euros extra per night. The room was small, dingy with old decoration. The bathroom area had a shower which was broken, and had no pressure and, even with the extractor running 24 hours, there was a smell, which I do not wish to know the source of!
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