The Hotel was very clean and the staff friendly and welcoming. The food was pretty good, but varied from average to excellent. Unfortunately, we probably had one of the smallest room in the hotel, which overlooked a rendered wall - not good and quite claustrophobic. The bathroom however, was large and very well fitted out. We would definitely return, but... More

To Italy for a week - realising we were a bit tired decided at the last minute to stay in Garda - to rest and then go to Venice. This hotel at the end of October was just great. We slept well - the staff were courteous on every occasion. We booked a superior partial lake view and were offered... More

We stayed at this hotel for one week mid September. The hotel itself was lovely very clean and tidy and the staff were very welcoming. The pool was lovely, overlooking the lake. Rooms were very spacious and comfortable. Garda itself is a lovely place, we travelled here for a family wedding and had a brilliant time. I would highly recommend. More

What a first class hotel. After a warm and informative welcome by staff we were shown to our side lake view room. It was perfect for what the two of us needed and very clean, modern and comfortable. We wanted to bring the bed back with us we slept so well. As other people have said everything you could want... More

Where to start... The welcome at the Hotel was warm and inviting. The staff were always pleasant, helpful and friendly. The rooms were fabulous, spotlessly clean, very comfortable and had everything you could want: free safe, good sized fridge, hairdryer, pool towels and I could go on and on. The food was outstanding with lots to chose from every morning... More

We stayed at the Hotel for 8 nights after spending a few nights in France. We had high expectations after reading previous reviews and were not disappointed. The hotel is spotlessly clean, all staff are extremely friendly and efficient, the food is delicious (especially the tiramisu!!), views from the hotel are beautiful and the weather was perfect. Breakfast outside on... More

Most of the previous reviews have done the Excelsior justice and described it very nicely - Joanne W and Hols3 have got it in one. We were there for a week, and booked direct as we wanted a Deluxe Lake View room. The hotel arranged our airport transfers, which were fast and efficient. We stayed in 408, which was a... More

My wife and I have just returned from a weeks stay at the hotel. I find it difficult to add to the commendations already bestowed on it in the majority of the existing reviews, it was everything we hoped for. On arrival the reception staff provided us with an overview of the facilities and services available. They were always available... More

Just back from a week at this lovely hotel.Everything was of a high standard - food,service, cleanliness,pool area,staff etc.Only very minor quibbles such as only Maitre 'D taking dinner orders (could be a wait),lack of variety at breakfast,plastic glasses in bathroom and 3 mils with tea/coffee in room (why not 4 !) .Location of the hotel was great,just a short... More