We found this hotel to be located on the edge of Marsala, and not immediately adjacent to the marina should on the hotel's web page. The lobby and room are very nice and clean and located in newer buildings than the old palace. There is plenty of parking in a gated parking area, making it secure for guests. The grounds... More

We love the New Palace Hotel and knew we were going to stay here on our vacation. We find the hotel charming and wonderful and the staff to be simply amazing. We find the location perfect as you are removed from the noise of the city, yet close enough to go and enjoy it. The extensive lobbies make relaxing so... More

I stayed at this hotel over Easter 2013 with my husband and adult daughter. The hotel was clean and comfortable. However we had expected a five star hotel which it certainly was not. Whilst the hotel accommodation was adequate the surrounding area of Marsala was fairly desolate. The photographs show a beautiful marina facing the hotel but it does not... More

We booked this hotel on an offer through Groupon and were not disappointed. The pool was fantastic, we really wished we'd brought our daughter as it was nicely graduated and would have been great for her. There was never any problem getting a sunbed around the pool. The room was very nice too. I liked the hotel and grounds. Breakfast... More

We got an incredible deal via Groupon for 5 nights at this hotel. We explored the local area around Marsala and Trapani. This hotel is in a perfect position, if you have a car, to explore the north west. The service, the rooms and the breakfast were first class. We would definitely come back if we were in the north... More

The hotel is located around 2 kilometers from the city center (old town) but it is a quick walk. We only stayed overnight when catching an early morning flight from Trapani but the hotel is classic elegant even though a bit of the charm has faded with the years. Pool area looked very nice and inviting. Staff was very friendly... More

Me & my girlfriend stayed here as part of a Groupon deal as it had a 5 star rating and we needed a short break. Definitely a very grandeur and welcoming feel from the moment you enter as you would expect from a 5 star hotel. So first impressions were perfect including THE SERVICE received upon arrival. The receptionists were... More

we (wife 45 and me 43) went there in ocotber...great weather super hotel only be aware that out of season there is no lunch or diner available....most restaurants are nice and friendly DON'T GO TO BUCANIERI.... hotel recommended this one with great steak....extremely expensive as you would eat for max 50 euro everywhere else this "restaurant" charged 75 euro for... More

We stayed here for 7 days and it was nice and clean and beautiful setting. Can't fault the environment at all. However the breakfast was very limited and the same all week. No other meals were being served and you were directed to a restraunt, 15 minutes walk.The hotel describes being near the beach, well it is not accurate. You... More