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Art Milano Hotel

4.0 of 5
Via Tiziano 15, 59100 Prato, Italy
Hotel amenities
Art Milano Hotel
Ranked #12 of 17 hotels in Prato
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46 reviews from our community

    Trip type
Traveller rating
    6
    12
    22
    4
    2
Date Rating
Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 December 2012

Stayed in Prato for 5 days and this hotel was great. Centrally located near the train station and near the town center. Service was great. Wifi / general services from reception were great as well. Only thing is that the breakfast isn't included which wasn't really a bummer for me but overall comfortable.

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See 2 more reviews by YusufUkaye for Prato
Cork, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 June 2012

Location is good, quit close to train station. The reception staffs were not friendly, and cannot understand English very well. I asked him if there was free breakfast, but he asked me if I needed breakfast right now (it was evening then.). After that, I repeated my question, he answered "Of course." Finally, when we checked out, they charged us... More

Was this review helpful? Yes 2
ArtMuseoPrato, Manager at Art Milano Hotel, responded to this review
20 June 2012

Dear Guest, We are really astonished for what you have reported in your comment, reviews of our staff are usually very positive and gratifying. Many of our Clients are foreigner and we all can understand and speak english fluently, so probably it has been an unpleasant misunderstanding for which we are deeply sorry. Hoping you will give us another chance... More

Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 April 2012

This hotel is located at walking distance from the rail station and old downtown. I stayed there to use as a hub to visit Florence and Siena.

Was this review helpful? Yes 1
ArtMuseoPrato, Manager at Art Milano Hotel, responded to this review
18 April 2012

Dear Guest, Thank you for your comment on tripadvisor, we just would have appreciate more details regarding your assertion " people not friendly", because without clarifying what has happened exactly, we can not understand, also because usually our Staff, as you can see in the other reviews, is always esteemed. Best regards Paolo Mazzoni - General Manager More

Chicago
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 16 November 2011

We were travelling by car in Italy and decided to stay outside of Florence instead of dealing with parking. The Art Milano Hotel had easy street parking and was a few blocks from the train taking us to Florence. The hotel itself was fine with a clean lobby and a clean room, nice balcony that had a nice view of... More

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chicago, il, us
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 15 October 2011

Ok...the front desk and staff were so nice but this place was so depressingly bad. It smelled, the blanket and pillows were older than I am and the carpet stained. Just drive through.

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ArtMuseoPrato, Manager at Art Milano Hotel, responded to this review
18 October 2011

Dear Guest, We are deeply sorry and astonished to realize you have a so bad opinion regarding our hotel, even because, as you can see in other reviews, fortunately, it is not the general opinion! Allow us to disappoint: our hotel do not bad smell, our blanket and pillows are not brand-new, but certainly not old and we change linen... More

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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 February 2011

Very nicely decorated hotel, Like a museum, Fine italian furinture in the room, Breakfast is nothing great, Washrooms are small, But slightly overpriced than the hotels in the area. recomended if you get a better deal on web...

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ArtMuseoPrato, Manager at Art Milano Hotel, responded to this review
11 March 2011

Dear Client, Thank you for your review, we really appreciate your comment and we hope you will be soon again our Guest. Best regards Paolo Mazzoni - General Manager More

Seattle, Washington
1 review
5 of 5 stars Reviewed 9 November 2010

Wonderful service, staff, and food! The shower is a bit small though (appox. 2.5ft by 2.5ft). Despite that, I would HIGHLY recommend this hotel

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Coolum Beach, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 November 2010

The bed in our room was broken when we checked in, and the staff were initally unwilling to do anything about it, until we attempted to locate another hotel to move to. They eventually replace the matresses with brand new ones and it was comfortable and large. The hotel is generally outdated and run-down. Our room had multiple marks on... More

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ArtMuseoPrato, Direttore at Art Milano Hotel, responded to this review
10 November 2010

Dear Sirs, We have been really surprised reading your post; we remember the problem you had with the room we initially gave you, but our staff was very helpful solving immediately the problem with the bed putting brand new mattresses in your room and after this you seemed to be satisfied and you didn't make other claims to us. We... More

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 March 2010

Lets start in the lobby. It is large, but dated. The staff were great handling our group, and helped us whenever we needed it. Free internet was also available. The breakfast was poor, and the room was small and unable to accomodate all 30 of us at once. The rooms were small, but clean, and the bathrooms seemed brand new.... More

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An Agoda Traveller
4 of 5 stars Reviewed 25 October 2009

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Additional Information about Art Milano Hotel

Also Known As:
Hotel Art Milano
Address: Via Tiziano 15, 59100 Prato, Italy
Region: Italy > Tuscany > Province of Prato > Prato
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #12 of 17 hotels in Prato
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Art Hotel Milano is the soul of ART HOTEL GROUP's philosophy, where modern art is the leader in a new concept of hospitality. A hotel in the very heart of the city of Prato, located near the medieval walls, a few steps from Emperor Frederick II's castle, the fascinating Museum of Textiles and the international Monash University.Visiting the common areas, from the lobby to the reception and bar, reading room and bright breakfast room (conservatory) to the rooms, you'll feel the philosophy of delighting and pleasing guests, as if in a private home. Art Hotel Milano is the place to rediscover the pleasure of hospitality and local culture. The hotel regularly hosts exhibitions by local artists and is home to initiatives related to the culture of the city.ART HOTEL MILANO, BUSINESS TRIPS AND PLEASANT NICE WEEKENDSHOTEL SERVICES: Bar, Meeting Rooms, Gym, Reading Room, Garage, Small pets allowed. ... more   less 
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Art Milano Hotel
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