I stayed for two nights in this hotel on a school trip. It was very spacious, which was neccessary for 42 noisy sixteen year olds!! Our rooms were clean and functional - although us girls were short of sockets for ghds, cameras, phones etc.!!! The beds were fairly comfy and the shower was decent. The swimming pool was closed due...
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We went to Sorrento for a friend's wedding in Sept 2011, staying at the Grand Moon Valley Hotel for 5 nights on a Room Only basis, booked through Expedia. Not going to lie, I was mighty sceptical after reading some of the reviews but we absolutely loved it.
We were not situated in the main building, but off to the...
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Dear Customer,
thanks a lot for your positive review.
Judgements of this kind are very important for us.
I hope to have you our guest as soon as possible.
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Amazing views of mount vesuvius, BRILLIANT breakfast - didn't have to have lunch because there is so much food at breakfast!! Very beautiful pool and two bars. Absolutely loved the balcony on the bedroom and loved the sunbeds and sofa area by the pool. Very glamorous! The staff were absolutely fantastic - me and my friend were very well looked...
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Dear Customer,
thanks a lot for your positive review.
Judgements of this kind are very important for us.
I hope to have you our guest as soon as possible.
More
Regretfully, despite management being informed by several guests and by the travel company, the breakfasts in this hotel never became hot - cold scrambled eggs and cold sausages are NOT the way to start the day touring Sorento coast. Disappointing, for the staff themselves were good and quite efficient - especially the barman who looked after me!
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Dear Customer,
Thank you for your review. The opinions of our guests are very important to us.
I apologize if breakfast was not to your satisfaction, what you have stated is not our usual standard of excellence. I'm pleased to hear you appreciated the attention, quality and professionalism of our bartender. His name is “Ciro” and as you realize he...
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Positives - had a room with balcony overlooking Bay of Naples - superb. Pool is lovely with bar alongside - again great views from there. Asked hotel to show Irish Rugby match vs. Wales and they happily obliged. Staff were helpful and good English. Used the couresy car to drop us to Vico Equense and back. Negatives - had to...
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Dear Customer,
Thank you for your review. The opinions of our guests are very important to us.
Your comments regarding the views offered from the pool, bar terrace and rooms are welcome. We pride ourselves on our attention to customer service, to know that we have achieved and exceeded your expectations is a credit to our staff.
The menu choice...
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The views from the hotel were stunning and the pool area was fantastic. Our room was spotless and the air conditioning was efficient and very quiet. Ideal location for trips to Sorrento, Naples etc but not much to do outside the hotel. Food was okay but tiny portions. Drinks were very expensive so its best to go to either of...
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Dear guest,
thank you for your review. The views and opinions expressed by all our guests is very important to us.
We hope to see you again very soon.
Kind regards
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This hotel was in a good location, easy to get to Sorrento, Naples etc, and the surrounding area was amazing. The pool area of this hotel was stunning, could have stayed there a lot longer, except we had a room on the first floor literally in the corridor (all marble and everything echoed) and could hear almost every noise that...
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Dear guest,
thank you for your review. The views and opinions expressed by all our guests is very important to us. We are saddened to hear that you felt your stay with us was not to your satisfaction.
We reiterate our apologies made to you at the time, for any inconvenience and disturbance caused to you by a group departing...
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A good Hotel, with stunning views of the bay of Naples. The rooms were clean, towels changed every day and the evening dinner was lovely with plenty of cloice to suit all tastes.
On the down side the breakfast of sausages etc. was always cold.
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Dear guest,
thank you for your review. The views and opinions expressed by all our guests is very important to us.
Our sincerest apologies if you felt that your first breakfast with us was not to your satisfaction we are very pleased however to hear that you judged your stay with us as excellent. we hope to see you again...
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This was another hotel used by trafalgar tours. Our room was VERY small. Air conditioning was inadequate. Wi-fi in lobby only and you had to pay $3.00 for an hour. Very historic area. The breakfast was not that impressive. Good enough for a one night room on our tour.
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Dear Guest,
I would like to take this opportunity to respond to your posting.
At the Moonvalley hotel we cater for many clients from all nationalities and our breakfast choice represents this, varying from a cooked breakfast of scrambled eggs, bacon, and sausages to the continental breakfast style of rolls, ham, cheese and yogurts to the then more traditional choice...
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Just back from the classic Italy Tour with Newmarket ......Excellent place Very clean Staff Brilliant ..Food just would have liked more choice on the lunch time menue .Otherwise Evening meal Excellent ..Thank you all ..Nige&Fay Sparks UK
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Dear Customer,
Thank you for your review.
Read reviews like this very much gratify us.
I hope to have you our guest as soon as possible.
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