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The Pheasant Hotel

Coast Road, Kelling NR25 7EG , England
Hotel amenities
The Pheasant Hotel
Ranked #1 of 1 hotels in Kelling
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71 reviews from our community

    Trip type
Traveller rating
    33
    16
    6
    12
    4
Date Rating
Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

On the internet it stated a room available, previously we had avoided this hotel as it was very dated and had poor reviews but noted it had been taken over. We were booking a room for that night on our way home from Suffolk, so called direct to doublecheck if there was a room available and were told the hotel... More

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Great location on the North Norfolk CoastGood food in a restaurant style environment, not pub style. Just been modernised to a very good standard. All is good. Menu is solid and good locally sourced food.

Was this review helpful? Yes 2
peterborough
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

My husband and I stayed for 1 night in room 32 on May 14th 2013, and we would recommend this hotel to anyone who is looking for a very peaceful and relaxing night away.The hotel has had a fabulous make over and our room was spotless and well decorated with brand new furnishings,which included a HUGE kingsize plus bed.The bathroom... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 May 2013

What a find! This hotel was the perfect place to spend the weekend. The welcome from reception was 'just right' and our rooms suited us perfectly, from the superking bed to the electronic shower, it was a nice touch to find a pint of milk in the fridge instead of the tiny containers that are impossible to open! The breakfast... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

The atmosphere at the newly-refurbished hotel is relaxed and friendly. Our room was not spacious but was very nicely decorated and equipped. - How nice to have 2 armchairs in a hotel room rather than one. As I only booked on the morning of our arrival, I was too late to be able to book the one disabled room, but... More

Was this review helpful? Yes 4
mbryant82, Manager at The Pheasant Hotel, responded to this review
14 May 2013

Thank you for your great review. I am delighted to read you enjoyed your time with us and i will be sure to pass this feedback on to the rest of the team. Myself and the team look forward to welcoming you back in the very near future. Kind Regards Mark Bryant General Manager More

Norfolk
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2013

Our first visit to The Pheasant – and we will certainly be returning. We had a most delightful afternoon sitting in the garden in the sunshine enjoying what I can only describe quite honestly as the nicest afternoon tea in the area. Everything was beautifully presented and the service was outstanding, the wicker garden furniture is comfortable and the atmosphere... More

Was this review helpful? Yes 4
mbryant82, Manager at The Pheasant Hotel, responded to this review
14 May 2013

Thank you for your review and for uploading the great picture of your recent afternoon tea! This is a new concept we have recently introduced and so far the feedback has been excellent. We do hope you have the opportunity to come in again in the very near future. Kind Regards Mark Bryant General Manager More

Cambridge
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

Just enjoyed a very nice evening meal for 2 at the Pheasant. As everyone has said, a very nice refurbishment. Although this was the bank holiday Sunday there were a few dinners in the bar area eating. The bar area could be confused with the restaurant as it is well waited on and has the lounge adjacent. So may try... More

Was this review helpful? Yes 3
mbryant82, Manager at The Pheasant Hotel, responded to this review
14 May 2013

Thank you for your review. We strive to ensure all of our guests have an enjoyable experience and go away thinking about their next visit. I will be sure to pass on your comments to the whole team here at The Pheasant Hotel! We do look forward to welcoming you back in the very near future. Kind Regards Mark Bryant... More

saxmundham
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 May 2013

We were woken in the night by the sirens in our rooms and public places. A member of staff set it off by mistake and was unable to turn it off again. After roughly 20 minutes another staff member turned it off. A very scary experience . Next morning there was no apology whatsoever! It took 30 minutes to sort... More

Was this review helpful? Yes 4
mbryant82, General Manager at The Pheasant Hotel, responded to this review
5 May 2013

Thank you for your recent review! I am sorry to hear of the troubles you encountered during your time with us and your time was spoilt by being woken due to the fire alarm sounding. The fire alarm is in place to give everyone a early warning of a potential fire and therefore we are unable to control when in... More

Huntingdon, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 April 2013

Have just returned from an excellent Sunday lunch at the Pheasant with ageing mother. We have both been to the hotel when it was under the previous management and enjoyed our visits but the hotel has risen to new heights. The staff are welcoming and courteous the presentation of the food so lovely I wanted to take a photograph! The... More

Was this review helpful? Yes 4
mbryant82, General Manager at The Pheasant Hotel, responded to this review
30 April 2013

Thank you for your great review, Im pleased you enjoyed your time with us and on behalf of the entire team we looking to welcoming you back to The Pheasant Hotel. Kind Regards Mark Bryant General Manager More

Norwich, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 28 April 2013

Went to the pheasant hotel last night for the first time in around twenty years what a change lovely food very nice place to eat the food is out off this world we will go back very very soon you get what you pay for good service

Was this review helpful? Yes 5
mbryant82, General Manager at The Pheasant Hotel, responded to this review
30 April 2013

Thank you for your wonderful feedback. It is great to hear such positive comments and I will be sure to pass these on to the rest of the team. We look forward to welcoming you back in the very near future Kind Regards Mark Bryant General Manager More

Cromer Country Club
Great value on a similar hotel
Cromer, Norfolk
4.5 of 5 stars 154 Reviews
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Additional Information about The Pheasant Hotel

Also Known As:
Pheasant Hotel Holt
The Pheasant Hotel Kelling, Norfolk
Address: Coast Road, Kelling NR25 7EG , England
Region: United Kingdom > England > East Anglia > Norfolk > Kelling
Amenities:
Free Parking Pets Allowed Restaurant
Hotel Style:
Ranked #1 of 1 hotels in Kelling
Price Range: ££
Official Description (provided by the hotel):
The Hotel was acquired by the Kelling Estate on 30th November 2012. You loved the food, you loved the service but felt the hotel needed updating WAIT NO MORE. A full and extensive refurbishment has now been completed. All bedrooms, bathrooms, public areas and external areas have been replaced/ fully refurbished. ... more   less 
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The Pheasant Hotel
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