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Holiday Inn Paris-Charles De Gaulle Airport

4.0 of 5
4 Allee du Verger, 95700 Roissy, France
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Holiday Inn Paris-Charles De Gaulle Airport
Ranked #14 of 31 hotels in Roissy
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214 reviews from our community

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Traveller rating
    31
    99
    51
    17
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Date Rating
Anytown, USA
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 5 May 2013

We stayed at the hotel for a night before taking an early morning flight out. The hotel is conveniently located with good clean rooms. The reason for lower rating is the rather poor customer service experience. The clerk on duty initially greeted me as a “platinum member” and handed my keys. I had requested a room with two single beds... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 28 April 2013

Stayed for one night to avoid Paris traffic while takung an early morning flight out. It was a good choice. Clean, smalll but decent size executive room for europe, friendly staff, good wireless. quality room amenities in the executive room. They provide bathrobes but no slippers (why not?). Close to the nice area downtown Roissy you can enjoy evening walk... More

Was this review helpful? Yes 1
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
30 April 2013

Dear Guest, Thank you so much for your recent review and for sharing your experience with the travelling community, I am so pleased to read about how our hotel was to your satisfaction and hope to welcome you back, Yours Sincerely, Berengere Niemann General Manager More

Leeds, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 April 2013

As written up by fellow reviewers the key issue for this bland, functional, perfectly OK airport hotel (which could have been almost anywhere in the world, well Europe anyway) was the link bus from/to C de G airport. Our travel agents did not even tell us how to get to it; I had to telephone them to ask. We followed... More

Was this review helpful? Yes 1
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
30 April 2013

Dear David, Thank you for taking the time to write a review about your recent stay, and thank you so much for your kind words on our hotel, I well noted your comments on the free shuttlebus to/from the airport. We continue to work to irmpove the system, and in the meantime we propose private airport shuttle that you may... More

Miami, Florida
Top Contributor
90 reviews 90 reviews
81 hotel reviews
Reviews in 62 cities Reviews in 62 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 9 April 2013

As usual, fellow reviewers were right on the money. This hotel was just fine....but I'm really going to only focus on one element....the shuttle! I would probably give this hotel 4 instead of 3 stars otherwise! This property uses the "Black" shuttle bus run by the airport. There is a central pick-up point at CDG just above the train station.... More

Was this review helpful? Yes 1
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
12 April 2013

Dear Guest, I thank you for your last review on our hotel, I am delighted that you appreciated our hotel as we try to maintain the ideal of keeping guest satisfaction as our top priority, I'm deeply sorry your stay was negatively affected by the airport shuttle, and I will share your comments with the shuttle company, For your next... More

Canada
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 30 March 2013

There are lots of airport hotels in the vicinity, so there must be a better hotel. This one has nice rooms, nice staff, good food and good water pressure in the shower, but if you want to take the airport shuttle (free) forget it! On the weekends it runs every 40 minutes and it goes to about five hotels so... More

Was this review helpful? Yes 1
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
12 April 2013

Dear Guest, I thank you for taking the time to write a review about your recent stay at our hotel, I am happy that you appreciated our rooms, our staff and our restaurant, I well noted your comments about the shuttle and I will share them with the shuttle company, We are hotelier and try to meet your expectations and... More

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Worthington, Ohio
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 25 February 2013

Was "stranded" in Paris after my flight from Naples was delayed and my connection was missed. Airline provided accomodations at The Holiday Inn airport. What a delightful experience. Front desk staff very friendly and helpful. Airline provided a badic ammenity kit but hotel staff offered other nice touches. Breakfast buffet was excellent and provisions were made if one needed a... More

Was this review helpful? Yes 1
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
8 March 2013

Dear Susie, I thank you for sharing your experience on Tripadvisor, What a pleasure it will be to share your comments with all my team, I am delighted to know that our location and services were suitable enough for your needs, Thank you so much for your kind words and we look forward to welcome you back, Yours Sincerely, Berengere... More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 February 2013

Close to the airport, we had free shuttle bus between them. However, trip to Paris and Disney land were bit of travel as expected. Room we had was VIP and therefore was really nice. Breakfast was nice and plenty to choose.love the croissant especially.

Was this review helpful? Yes
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
8 March 2013

Dear Guest, I thank you for taking the time to write a review on your last stay in Holiday Inn Paris-CDG Airport, I'm pleased to see that we have met your expectations and we hope to welcome you back soon, Sincerely, Berengere Niemann General Manager More

Auckland
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 January 2013

Modern, tidy Holiday Inn located right next to Charles De Gaulle Airport, Paris. Needed a hotel close to CDG airport - and the Holiday Inn CDG fitted the bill - very handy. Small rooms but good enough for a great nights sleep - which we did need as we were off on a 36hr journey back to NZ. The two... More

Was this review helpful? Yes
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
1 February 2013

Dear Guest, Thank you so much for your comments on your recent stay, I'm delighted to know that our location was suitable enough for your needs and I'm pleased to read that we meet your expectations for your last stop in France ! I hope to welcome you in the future again, Your Sincerely, Berengere Niemann General Manager More

Philadelphia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 20 January 2013

A clean modern hotel with big rooms and nice bathrooms. As an american traveler, I was happy to find nothing foreign or uncomfortable about this hotel. LOCATION: The hotel is near the airport, but not at the airport. You will have to rely on the free "Black Bus" to get to the airport. There is nothing in this neighborhood except... More

Was this review helpful? Yes
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
1 February 2013

Dear Guest, I thank you so much for taking the time to write a review on our hotel. I have shared all your comments with my team and hope to have an opportunity to welcoming you back soon, Yours Sincerely, Berengere Niemann General Manager More

Zagreb, Croatia
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 20 January 2013

This is average, one-night stay hotel airport wher you will go if yoe loose your connection or in case of cancellation some airlines will put you in this hotel. Staff is very good, reception without any remark, restaurant little bit less than average. There is schedule shuttle service, but it may happen that you'll wait little bit more because it's... More

Was this review helpful? Yes 1
berengere_niemann, General Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review
1 February 2013

Dear Guest, I thank you for sharing your experience on Tripadvisor. We are pleased to see you appreciated our team, our rooms and internet facilities. I well noted your comments about the shuttle but I regret if our restaurant didn't meet your expectations, for which I sincerely apologize, Hopefully this does note deter you from returning to the Holiday Inn... More

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Additional Information about Holiday Inn Paris-Charles De Gaulle Airport

Also Known As:
Holiday Inn Paris-Charles De Gaulle Airport Hotel Roissy
Holiday Inn Paris-Charles De Gaulle Airport Hotel
Express Hotel Roissy
Holiday Inn Roissy
Joinville-Le-Pont Holiday Inn
Address: 4 Allee du Verger, 95700 Roissy, France
Phone Number:
Region: France > Ile-de-France > Val-d'Oise > Roissy
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#11 Luxury Hotels in Roissy
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our staff are a great team, willing, friendly and cheerful, who are pleased to make every effort to meet any request you may have to make your stay more comfortable. ... more   less 
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Holiday Inn Paris-Charles De Gaulle Airport
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