Just returned from a week (end Jan) in the Ours Blanc apartments in a group of 2 families through Thomson Holidays. Alpe d'Heuz is great for all levels of skier, we had beginers and intermediates in our group and there are plenty of runs to suit all abilities with a fantastic green/blue area - didn't try out the black runs... more

Apartment OK. Had done my research so realised that the 2-bed apt. that slept 7 would just about be adequate for 4. It was, just. Very basic, despite being recently upgraded. Pillows dreadful -foam (what is it with our European neighbours?) - try and ask for more as soon as you arrive. LOTS of hot water - definite plus. Took... more

As a party of 5 we booked the 40m2 2 bed-roomed "Privilege" apartment. We arrived around midnight and had an efficient check in. The interior was modern but we were very disappointed with the size of the apartment which was equivalent to a standard mobile home size but apparently this is common in French ski resorts. There was loud music... more

Skiing holiday for the second week in March 08, booked through Erna Low and our second ski trip. Four adults and two children 10 and 8. The apartment was superb. Spacious, clean, well equiped with plenty of hot water etc etc. Duvets on the beds, towels and linen provided although we had to make our own beds up. The front... more

Just returned form a group holiday. Only gripe about these apartments is we arrived at 1pm and couldn't get into our apartment until 6pm! We had a duplex apartment which would sleep up to 7 people. We were a family of 5 so we had plenty of room. Ground floor is shower room and toilet, Lounge with 2 sofas and... more

We are a family of four just returned from Alpe d Huez, stayed at L Ours Blanc Privilege. Our room was on the 9th floor and the views were amazing. Found everything to be in order on arrival and checking in was done quickly although we did have to wait until late in the day for our room to be... more

I stayed with 10 friends in Ours Blanc hotel, the rooms were cramped & very basic. So be careful you book the right room for your numbers. A room for 5, really is a room for 2 maybe 3! Also my big issue was things did go missing from our rooms, phones, cameras, perfume etc. We were givin little sympathy... more

We booked a room for 6/7 people, 5 of us were to share this room. The apartment was very nice, very clean and with all the necessities required for self catering. 4 of us stayed there in the end and this apartment was excellent for 4 as we had a double room with 3 single beds, which two could be... more

Quite possibly the worst hotel in the world - ever!!!! We booked a room with 2 bedrooms - one for us and one for our 7 year old but he had to sleep in the lounge. We spoke to reception but they argued that this was the room we had booked and that they didn't have any alternative rooms. Unfortunately... more