The level of service and kindness at Les Chalets de la Serraz was second-to-none. It was a true joy to be able to relax by the fireplace with a glass of wine after a nice day out served by such lovely people. Raphael, the executive manager, was personable and helpful to give advice about where to ski and what to... More

We spent the 3rd week of January at the Chalets de la Serraz in La Clusaz. We really enjoyed this mountain hotel with its authentic character. The suite n°4 used to be the stables for the horses before !!! The hotel provides facilities such as ski rental. It was very convenient because we flew from Japan. During our stay, we... More

Our family of four chose this hotel for 3 nights of our vacation in France based on the reviews and it was wonderful! We booked a small cabin (separate structure outside the main hotel). The decor of this little cabin was even more charming than the pictures on the website. The bed in the main bedroom was very comfortable and... More

Our stay at the Chalets de la Serraz in La Clusaz was the highlight of a month long trip to France. We splurged on a "chambre de grand confort" for 5 nights and couldn't have been happier with that decision. Our "room"--a suite in fact with two bedrooms and a large bath--looked out onto an Alpine scene that not even... More

We spent three nights at Les Chalets de La Serraz and loved every minute of it- the hotel is beautifully decorated in the French country style with lots of lovely old pine beams, woodwork and gorgeous fabrics. The room we had looked out on a spectacular view of the Alps and a pasture with cows grazing- a truly idyllic scene... More