Chalet Caroline (Feb 10th) Touching down in Geneva, after an easy but early flight, we were greeted at the coach (which was easy to find) by Rob, the excellent resort rep. During the transfer from the airport to the lovely Les Brevieres (3hrs), Rob talked us through the week programme and organised our lift passes, which arrived for us that... More

Family/friends holiday whole chalet booked. 8 adults 7 teenages/ kids. Lovely chalet good location. Food left a bitter taste as did not receive advertised menus or pre dinner drinks. In fact the staff at alpine elements went out of their way not to provide this even though repeatedly reminded. Prob 1 to two star service provided . Refused seconds and... More

We had a fabulous ski holiday at this wonderful chalet but was let down by the service and food on offer by Alpine Elements staff. The chef was very pleasant but we were given the impression he had been told to budget throughout the week. No seconds, repetative menu , shortage of certain items etc... Also no warning that the... More

My party of two adults and two children stayed at this chalet from the 26th of March 2012 till the 1st of April. The chalet hosts Rob and Josh were outstanding and so was the resort representative - James (or was it Jamie!). Rob and Josh were very accommodating of the children in the chalet discussing the meal options with... More

A friend and I stayed at Chalet Caroline between 12th and 19th Feb 2012 via Alpine Elements, and overall had a fantastic time. Upon arrival we were greeted by our hosts Rob and Webb (Chris). Both were very pleasant, and were very accommodating during our stay. Very friendly service and very helpful. We stayed in Room 3, which has a... More

In short they are a cheap ski trip company masquerading as a luxury company and they are simply not up to that level. If they marketed themselves as a cheap ski trip company then that would be fine, but they are way short of being mid level. The chalets are getting shabby and long overdue a refurbishment, (its called paint,... More

The Chalet was a lovely Alpine Chalet in great condition. Rooms were very adequate with good facilities. Service from the Chalet hosts was excellent, there was humour, adice and information as well as the willingness to show/advise the younger ones where to go have fun. Unfortunately it is not exactly walking distance to the slopes while carrying equipment, but the... More

16 of us had a great time in this Chalet with the hosts Hugh & Matt. Lovely cooked breakfast, cakes for the after tea were delicious and the evening meals were constistently good, we couldn't always finish dessert. I wasn't sure how they were going to cope feeding 16 of us with all our dietry requirements - one with no... More

We stayed here over the Christmas period and had a great time. The chalet is very nice with good social areas and the staff were incredibly helpful and served great meals. The chalet advertises WIFI and only had a dial up wire on the floor! Very disappointing as we brought Ipods & laptops to use. The sauna was good &... More