We went in july 2011 with school and there was around 60 of us. We arrived after a long 18 hour coach journey and we were scared by the reviews When we went inside the hotel it was pretty startling,not in a good way,the hotel smelled musty and the reception was dusty. The food was disgusting,i lost a stone over... More

Stayed here for four nights with a group of us. Hotel was very very run down, a few of the doors even fell off the hinges during our stay. Room was big but everything was squished into one corner. Tv was broken and beds okay. There was no pool as some people has said there was. Food there was disgusting... More

Old building in urgent need of overall improvement. Room was spacious, bathroom as well. Bed just okay, furniture sufficient, probably from the 60's. TV ancient and did not work properly. The entire property made a very neglected and unclean impression, especially the public area. There were dead flowers at the front desk for several days, full ashtrays in areas, everything... More

I have just returned from a fantastic trip to Rhineland with my school, in a group of around 90. For ages I was looking forward to the trip but then a small group of people managed to see the reviews for the hotel on here. At this point, I was starting to dread it a lot. We arrived and immediately... More

I came here as part of a group of 48 and we had come from st helens on an 18 hour coach journey that. Had completely tired us out,so we needed a good looking after. This Is exactly what we got,annie,works her socks off and full credit to her for helping the teachers when a young man got lost. The... More

I arrived with low expectations, having read the reviews. We were on a school trip of about 80, and I think most of them were expecting a little more. Our room was brilliant when we first arrived. We had a room for 3, and it had a television. There was an ensuite bathroom also. However, the springs felt VERY close... More

I stayed on a school trip with a group of around 80 pupils. When we arrived we loved the location but when we went inside our ideas changed. The restaurant was full of dust collectors and unclean bowls and plates. Our food was not good as one night there were hairs on the food and we were given beansprouts in... More

The rooms have to be checked for little repairs like shower heads etc. repaired. The breakfast area needs a jolly good clean and the hotel need some paint and refurbishing

We go since several years to this hotel. Annie isn't the managing lady, that's misses Dai! Annie helps everyone everywhere she can. She's a lovely person living for her job! When we came for the first time, the hotel wasn’t so nice indeed, because the present owners hired the place and could not change anything till they bought it. Since... More