This hotel is ok if you are going to spend there one or two nights otherwise find something more comfortable; rooms are small and very basic. Customer service is the real problem of this hotel; always slow, sometime unfriendly, you don't feel really welcomed. I have been a few times to the restaurant and the bar and it could easily... More

Novotel near Zurich airport has very nice and comfortable rooms. The rooms were clean and spacious. Closeness to the Airport is a great advantage, you can make it within 15 minutes. The breakfast spread was great, they even offerred some Indian and vegetarian dishes.

A very comfortable stay for families where you can find rooms that can hold up to 4 pp. As usual for Novotel hotels, the children up to 16 years do not pay the stay and have the breakfast included. The rooms are provided both with cabled and wifi internet connection both granted for free. The check in and out procedures... More

Novotel hotel at Zurich is a comfortable hotel with friendly and very helpful mult-lingual staff in the reception and restaurant. The rooms are very clean and comfortable and quiet - one of the great things is the consistent standard of Novatel. Well equipped for business stays. Room service is prompt and efficient, and faster than in the restaurant. The gym... More

This hotel I usually use when I travel to Zurich. The connection with the airport is convenient, only about 5 tram stops, lines 10 and 12. The room was clean and well equipped with coffee/tea making amenities, minibar, hairdrier, flat TV, phone, wifi, bathroom with tub, shampoo, liquid soap, magnifying mirror. There are 3 lifts, so you do not have... More

We were at the Novotel for 3 nights and enjoyed our stay. Positives: - Large, clean rooms - Buffet breakfast with decent spread - Right outside the tram stop and only 20 min into the city and about 7 min from the airport. So, it made it a very convenient location. - Free wifi throughout the hotel Negatives: - Service... More

Most hotels near Zurich airport have shuttles, where You sometimes have to wait up to 30 minutes. Novotel is situated along the relatively new tram lines no 10 & 12, and there is a stop right outside the hotel - very convenient, fast and reliable ! The hotel is a typical Novotel, well maintained, but not with a very modern... More

Nice clean hotel, typical Novotel but with a tiny lobby, helpfull staff. In the midst of a leafy, residential area but well connected. Small rooms, but neat & modernistic. Well worth it. Shuttle bus from the airport would be of help if management goes for it.

Tram station is right there, so it's a great location to/from airport and central Zurich, but there is not much around the hotel itself. Bathroom needed some extra cleaning - there was a lot of mold in the shower/tub. Front desk staff were very nice and helpful. Service at breakfast was sparce.