Dear Guest, Thank you for your comments. It was a real pleasure having you with us and we are glad that you, in general, enjoyed your stay with us. We just finished the refurbishment of all rooms and restaurant and bar, so the SPA will have to wait a bit, even so our indoor pool is huge with lots of... More

Dear Mrs and Mr V. It was a real pleasure having you during that period. We would like to thank you very much for your kind words here on Tripadvisor and we do hope that you had a pleasant way back home. We do hope to have the chance to welcome you again in Leukerbad. With our personal kindest regards... More

Dear Client Thank you for your comments. I must write here that I regret you didn't write these remarks when you left, 8 months ago as since that time we did improve a lot of details and even changed the staff at the reception. As you could read in previous comments, we did seriously improved the quality of the services... More

Dearest Client We'd like to thank you very much for your kind words and mainly for the 2 remarks. Indeed, those kind of remarks allow us to work on those details in order to be able to improve the quality of our services. Too bad that we didn't know earlier that you wanted a king sized bed but we'll take... More

Dearest client, We thank you for having taking the time to write on Tripadvisor and to give such good comments. We are glad that we have been able to make your stay a good moment and we hope you will give us the opportunity to treat you again as good and comfortable as possible. With our kindest regards Pierre &... More

Dear Mr K. It's a true pleasure to read your comment and all my team is joining me to say thank you for such a great appreciation. We are looking forward to welcome you back. Kindest regards from soon snowy Leukerbad :) Pierre Berclaz More

Dear Sir Thank you for your kind comment and mainly about my lovely staff. i'm very proud of them, they truly are doing a great job with heart. I agree with you that the rooms you've been in is very outdated and we are currently renovating all rooms and we just finished today the third floor. by end of November... More

Dear Client (I can't write down your name for privacy purpose), Thank you very much for your comments. I appreciate your points and am glad that you enjoyed the quality of our services. I understand your point of view and I have the pleasure to inform you that we are starting to refresh all our rooms starting from next week.... More

Dear Mrs Yasmina it was a real pleasure to be at your service and I would like to thank you for your good comments. I take this opportunity to inform you that we already have one "showroom" ready that we are showing to our clients. Hopefully it will also be at your taste upon your next visit. I look forward... More