What a 5-star luxury hotel should be. Storybook palace nestled in expansive grounds on Lake Luzern. Competent and helpful multi-lingual staff anticipates client needs. Decadently luxurious rooms, recently redecorated with finest-quality furnishings and fabrics. Huge full-marble bathrooms: double sinks, enormous glass-door showers, large relaxing tubs, top-notch bath products. Ample closets. Comfortable sofas, armchairs and coffee table set with cakes and... more

Just another old glory not up to date and overpriced. Overall to be avoided. more

Others in this section have already described the magnificent building, striking views, excellent restaurants <8true, the wine selection is all in the expensive category) - what we liked during the six nights was the helpfullness of the staff, especially considering we had our two year old grandson with us. Leaving a two year old the room to be himself without... more

One of the real joys of travel is that you get a chance to go somewhere and experience some totally unexpected and unplanned moments of an almost transcendental nature that you'll remember for the rest of your life. I had one such magical moment on my balcony at this luxurious hotel in beautiful Vitznau, Switerland. It was eight o'clock on... more

My wife and i have just returned from ten memorable nights at the park hotel. The hotel stands in a wonderful position overlooking the lake with gardens running down to the waters edge. The hotel facilities include a good size swimming pool with the option to swim inside or outdoors. Our package included spa treatments in the wellness centre, a... more

My wife and I just spent 3 unforgettable days at the Park Hotel. I will not bore the reader with my ravings but attach some pictures. These in addition to top notch service (including greeting and farewell by the Manager) explain why I intend to go back in a near future for a full week. By the way the restaurant... more

This hotel has the most magical setting imaginable. Yes you could nit-pick but overall it is difficult to find fault with this hotel. We stayed there for 4 days and it was difficult to leave. The restaurant is good if not the best you will find. You must have a lake view room otherwise it is not worth the cost!... more

Have been staying at The Park Hotel for the last 5 years for a few days during the summer, this year we felt that service and food was not as good as previous years. The staff in the 4 Season restaurant is not very well managed and the Manager is both unwelcoming and supercilious. However the staff in the Panorama... more

Our friends have been coming to this hotel for two weeks each summer for the last 15 years and love it. So after hiking in the Alps we decided to book two days here on our way to Lucerne. The first room they gave us, to put it generously, would have been considered poor at a Holiday Inn. It was... more