The room was spacious and location good. The reception and restaurant staff very helpful. Spa staff could have been more accommodating, friendly and understanding of my disabled son's needs. They stopped him from taking photos at pool though only taking pictures of facilities. Room information was not clear that children could use the pool only at certain times and when... More

We stayed here for 2 nights whilst attending family wedding in Lymm. Rooms were clean and tidy, well equipped and great value for money. Bar prices a bit steep but that would be only gripe. We ate in the restaurant and food was excellent and staff very attentive and courteous. The swimming pool is fantastic and very large by hotel... More

have been to this hotel many times now for their spa facilities which my friend and I pick up on Groupon REALLY cheeply. The place is lovely, staff are helpful, facilities are great. We have just booked out next visit and are really looking forward to it (was a little worried at first people may be a little snobby was... More

Spent 2 nights b&b at this hotel and found it very clean throughout - including the leisure centre. The staff helpful and interested in their customers. Would recommend it as a place to stay to visit Chester etc. and will certainly return.

Me and a friend stayed on a package deal which included one nights B & B, lunch, dinner and 2 treaments in the spa. The hotel room was ready early which was great and convenient and the room was nice and clean. Lunch was a healthy buffet style consisting of soup,salad and jacket potatoes which was ok but not great.... More

This is the second time I have visited this property, and have been disappointed both times with the treatments I received. I must say it is well situated and presented well. The lobby area and restaurant look great - always full of business men. The rooms also look great. I do believe if you are on an overnight spa break,... More

It is always a pleasure to stop at this hotel. The rooms are very comfortable and its such a treat to have a decent swimming pool. We were a group of 16 for a meal and the food was of a very high standard. For both the meal and for the freshly cooked porridge in the morning, warmed plates /... More

Just stayed on business for 2 nights and remembered what a lovely hotel this is. From check in to check out the staff really try and make your stay as pleasant and comfortable as possible. The rooms were very comfortable, clean and well kept, the spa is very nice ( the staff leant me the locker token when i couldn't... More

I have now stayed here on several occasions. I have always found that from reception to dining top class. Everyone goes out of their way to make your stay a memorable one. There is also the added bonus of the gym and swimming pool that was always welcome at the end of a busy day.