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Auberge de Cassagne


Auberge de Cassagne
Hotel class 4 of 5
450 allee de Cassagne | Le Pontet, Le Pontet 84130, France
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Traveller Reviews

74% Recommend
4.0 of 5 stars 28 reviews
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All (28)
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5 of 5 stars
New Orleans
21 Apr 2009 | Trip type: Couples

We had the pleasure of staying at Auberge de Cassagne late March of 2009 and had a wonderful time. The rooms and the grounds are beautiful. The spa is gorgeous and everyone associated with the hotel are more than anxious to meet your every need. It is only a short drive into the old city of Avignon. We highly recommend... more

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1 of 5 stars
Munich
5 Aug 2008 | Trip type: Couples
0/1 found this review helpful

Rude and obnoxious staff, unreasonable with any question or concern. The hotel MUST BE AVOIDED at all costs... it is a total rip off more

Management response from
Cassagne84130, Manager

Mr. Duncan DID NOT STAY at the Auberge de Cassagne. He had booked the hotel and did not arrive as booked. When we contacted him, he pretended not to know anything about the booking. However the booking was still active on the web-site he had used, together with his valid credit card number. According to our cancellation / now show...

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1 of 5 stars
Sydney
10 Jul 2008 | Trip type: Family
0/2 found this review helpful

We spent 4 nights at A' de Cassagne and thought it was incredible. It is a SHAME this opinion did not carry into the dining service in the restaurant. We wanted to finish our trip with a great finale: dinner in the restaurant with incredible reviews. Unfortunately after a breadroll hit my head and shoulders from a height during clearing,... more

Management response from
Cassagne84130, Manager

We are glad the Mendels family enjoyed the hotel overall and the food they consumed. There was a serious service problem on the evening they had their meal in the hotel restaurant. We had taken on a new Maître d’Hôtel and this was his first (and only) evening in charge. As you can see from the Mendels experience, he did...

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3 of 5 stars
Argyll
20 Jun 2008 | Trip type: Couples

We booked this hotel only for one night on our way back to the UK. The room was fine, the gardens were very pleasant. However, the hotel is in a strange location in a housing estate and difficult to find. The room costs were on the high side, but not out of the ordinary for the quality. However, the restaurant!... more

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5 of 5 stars
Australia
20 May 2008

I stayed for 4 nights with my husband and adult daughter. The location of this place is a little out of the way – in Pontet, a residential suburb 10 minutes from the centre of Avignon. However if you are driving it is extremely well signposted and good directions are provided beforehand. It is very handy to some of the... more

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4 of 5 stars
New York, NY
28 Feb 2008 | Trip type: Family

My son and I stayed at the Auberge de Cassagne for three nights in July. We had breakfast and dinner included in the price of our room. I thought that the hotel was charming, and that the food was excellent. Given that such good food was included in our package, I did not think that this hotel was overpriced. Our... more

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4 of 5 stars
Maryland
23 Jul 2007
1/1 found this review helpful

We stayed in the Auberge de Cassagne as a base for exploration of the surrounding countryside of Provence. The hotel is located in the outskirts of Avignon and is a challenge to find. The French roads are not well marked and the directions the hotel provides are not very specific (for instance, "take this exit and look for our signs").... more

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4 of 5 stars
N.C.
13 May 2007 | Trip type: Family
2/2 found this review helpful

My wife, young adult daughter and I spent 4 nights at the Auberge de Cassagne the week after Easter 2007. Our travel agent selected this inn for us as a central location for touring the Provence region. (We are "Southerners" from the USA and do not speak any French. ) We arrived in Avignon via the TGV train after 2... more

A hidden gem
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5 of 5 stars
London, United Kingdom
20 Aug 2006 | Trip type: Family
1/1 found this review helpful

As you approach the Auberge de Cassagne, the signs are not encouraging. Le Pontet is an anonymous suburb of Avignon, and the route from the motorway takes you through a retail park and what appears to be the Gallic equivalent of a council estate. There is also a high security prison nearby! When you finally reach the hotel (it is... more

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5 of 5 stars
Florida
17 Aug 2006 | Trip type: Family

My sister and I spent 3 days in the most charming hotel in the south of France. We had a room overlooking a beautifully landscaped garden with our own private terrace. Best of all, there was enough space in the room to store our shopping. The pool area was inviting but it was a bit too windy to sit there... more

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Auberge de Cassagne Address

450 allee de Cassagne | Le Pontet, Le Pontet 84130, France